NHTSA Complaint #11076442 — 2016 MAZDA CX-5

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11076442
Vehicle 2016 MAZDA CX-5
Component AIR BAGS
Date of Incident
Date Filed
Mileage 15,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State MT

Consumer Description

I WAS PULLING INTO A PARKING SPACE AT NATURAL GROCERS. WHEN THE CAR WAS GOING 2-3 MPH INTO THE SPACE GETTING READY I THOUGHT TO STOP, THE ENGINE REVVED UP LIKE A JET ENGINE. THE CAR THEN JUMPED A CONCRETE SIDE WALK, HIT THE BRICK BUILDING, AND BROKE A GAS LINE. THE CAR THEN CAME TO REST BACK IN THE PARKING SPOT. THE AIR BAG DEPLOYED, MY FIRST REACTION WAS "WHAT THE HELL JUST HAPPENED". A MAN WALKING OUT OF A STORE HEARD THE HISS OF THE GAS LINE AND THEN CALLED 911. HE CAME TO THE CAR AND TOLD ME TO MOVE AWAY BECAUSE THE GAS LINE COULD BLOW UP. HE NOTICED THAT MY GLASSES WERE BACKWARDS ON THE BACK OF MY NECK AND ASKED IF I WAS HURT. SHORTLY A FIRETRUCK ARRIVED, TWO POLICE CARS, AND A STORE MANAGER. THE FIREMEN SHUT OFF THE GAS LINE. THE POLICEMAN INTERVIEWED ME AND OBSERVED THE SETTING. AFTER SOME TIME THE POLICEMAN SAID "THIS WAS NOT YOUR FAULT" AND "I AM NOT ISSUING A CITATION". SOMETHING CLEARLY WENT WRONG WITH THE CAR. HE ENCOURAGED ME TO TAKE PICTURES OF BOTH THE SIDEWALK AND THE CAR FOR MY RECORDS. I HAD THE CAR TOWED TO THE DEALERSHIP FROM WHOM I HAD LEASED THE CAR.

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