NHTSA Complaint #11477636 — 2016 MAZDA CX-5 AIR BAGS

Complaint Details

ODI Number	11477636
Vehicle	2016 MAZDA CX-5
Component	AIR BAGS
Date of Incident	August 4, 2022
Date Filed	August 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

1. The airbag sensor is not working. The warning signal continually flashes. My shop had airbag system analyzed. Test results showed it is not calibrated correctly. My Mazda dealer, Luther Premier Mazda, said it is an electrical problem, and I will have to pay for analysis. I paid for this analysis when Sallas had it diagnosed. 2. Due to problems with the windshield, I paid for a replacement myself, not knowing there was a recall. I want Mazda to install a Mazda windshield and calibrate the safety systems.

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