NHTSA Complaint #11714979 — 2016 MAZDA CX-5 SEATS

Complaint Details

ODI Number	11714979
Vehicle	2016 MAZDA CX-5
Component	SEATS
Date of Incident	January 31, 2026
Date Filed	February 2, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting too hot to the point where it burned the seat itself as well , and made a brown burn mark on the seat … Both of my cheeks got burned .. this can in the long run cause skin damage and worse case scenario cancer. No it hasn’t been inspected No warning lamps

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#11717451 — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

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#11697961 — November 6, 2025 — THE FRONT PASSENGER SEAT HEATING SYSTEM CAUGHT FIRE AND BURNED THROUGH THE FABRIC AND MY DOG'S SEAT. THE FUMES MADE M...

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Recent Complaints for the 2016 MAZDA CX-5

#11717451 — ELECTRICAL SYSTEM — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

#11708612 — SUSPENSION — January 4, 2026 — With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds...

#11707809 — ELECTRICAL SYSTEM — December 30, 2025 — Passenger side seat heater overheated and burned upholstery.

#11707639 — ELECTRICAL SYSTEM — December 29, 2025 — I was driving down the road and started smelling smoke then looked over and my passenger seat was in flames.

#11697961 — ELECTRICAL SYSTEM — November 6, 2025 — THE FRONT PASSENGER SEAT HEATING SYSTEM CAUGHT FIRE AND BURNED THROUGH THE FABRIC AND MY DOG'S SEAT. THE FUMES MADE M...