NHTSA Complaint #11614277 — 2016 MAZDA CX-5 SEATS

Complaint Details

ODI Number	11614277
Vehicle	2016 MAZDA CX-5
Component	SEATS
Date of Incident	October 26, 2019
Date Filed	September 12, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Vehicle was t-boned by another vehicle that was traveling 40mph. Both front seats are now loose, and have been for some time. Insurance refused to cover seat replacement during repairs in fear of going above the “totaled” threshold and it being a total loss. Now we are concerned about the safety of our vehicle, and we are scared to drive it on major highways where the risk of accidents are higher.

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