NHTSA Complaint #11708612 — 2016 MAZDA CX-5 SUSPENSION

Complaint Details

ODI Number	11708612
Vehicle	2016 MAZDA CX-5
Component	SUSPENSION
Date of Incident	December 29, 2025
Date Filed	January 4, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds and would not move no matter which gear it was in. The towing service person needed a dolly in order to safely lift the vehicle onto the towing bed because the front, driver’s side tire would not move and was pushing into the fender. So far, the control arm and axel are completely separated from the car. Further investigation is ongoing to determine the extent of the spontaneous injury. This all happened without warning.

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