NHTSA Complaint #11693849 — 2016 MAZDA CX-5 AIR BAGS

Complaint Details

ODI Number	11693849
Vehicle	2016 MAZDA CX-5
Component	AIR BAGS
Date of Incident	April 11, 2025
Date Filed	October 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The airbag warning light is on. I’m concerned the airbag may not deploy in an accident. There was a recall on the airbag, but the dealership only reset the light and did not replace the airbag. I have taken my car to two different Mazda dealerships: One told me I would have to pay for the airbag replacement. The other said the airbag is functioning properly. I’m not sure which one is correct, but the warning light continues to come on. Sometimes it stays on for a couple of days; other times, it flashes on and off intermittently. The airbag light is clearly visible on the dashboard and continues to behave abnormally.

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