NHTSA Complaint #11046925 — 2014 FORD ESCAPE WHEELS:LUGS/NUTS/BOLTS/STUDS

Complaint Details

ODI Number	11046925
Vehicle	2014 FORD ESCAPE
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	November 16, 2017
Date Filed	November 17, 2017
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE CHANGED; HOWEVER, THE LUG NUTS WERE UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HARRISONBURG FORD, 3155 S. MAIN STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS SWELLED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO PRIOR COMPLAINTS FOR THAT FAILURE EXISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF *TR

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