NHTSA Complaint #11033965 — 2016 MAZDA CX-5 AIR BAGS

Complaint Details

ODI Number	11033965
Vehicle	2016 MAZDA CX-5
Component	AIR BAGS
Date of Incident	October 16, 2017
Date Filed	October 17, 2017
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON 07/28/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH WHILE DRIVING ALSO THE PASSENGER SIDE WAS OCCUPIED. LASTED UNTIL VEHICLE WAS TURNED OFF. MAZDA DEALER FOUND CODE B00A0 FOR PASSENGER OCCUPANT DETECTION SYSTEM. THEY RESET THE CODE AND TESTED AIR BAG SYSTEM, THEY STATED THAT ALL SYSTEMS PASS TEST. ON 10/16/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH AND THE WARNING BEEPING START UP WHILE DRIVING ALSO THE PASSENGER SIDE WAS NOT OCCUPIED. I CONSIDERED THIS IS A SERIOUS SAFETY ISSUE AND NEED TO BE REPORTED. I RECORDED VIDEOS.

Related Complaints for the 2016 MAZDA CX-5

Other AIR BAGS Complaints

#11693849 — October 16, 2025 — The airbag warning light is on. I’m concerned the airbag may not deploy in an accident. There was a recall on the ai...

#11508335 — February 21, 2023 — The contact owned a 2016 Mazda CX-5. The contact stated while driving 35 MPH, another vehicle going 110 MPH crashed i...

#11477636 — August 4, 2022 — 1. The airbag sensor is not working. The warning signal continually flashes. My shop had airbag system analyzed. Te...

#11405788 — March 31, 2021 — TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SEAT BELT WARNING LIG...

#11364785 — October 17, 2020 — VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS...

Recent Complaints for the 2016 MAZDA CX-5

#11717451 — ELECTRICAL SYSTEM — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

#11717451 — SEATS — February 12, 2026 — I noticed smoke filling the inside of my car. I looked over at the passenger seat, and my coat was on fire. I poured ...

#11714979 — SEATS — February 2, 2026 — Leather heated seats .. safety put at risks because I suffered burns on my bottom (butt) from the driver seat getting...

#11708612 — SUSPENSION — January 4, 2026 — With no prior warning, just after turning into driveway, my car got stuck and would not move. It gave clicking sounds...

#11707809 — ELECTRICAL SYSTEM — December 30, 2025 — Passenger side seat heater overheated and burned upholstery.