2016 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
10
Recalls
24
Service Bulletins
0
Investigations
Overview of the 2016 WESTERN STAR 4900
The 2016 WESTERN STAR 4900 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with TIRES, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW. 24 technical service bulletins have been issued by Daimler Trucks North America LLC for this model year.
Recalls for the 2016 WESTERN STAR 4900
NHTSA has recorded 14 recalls for the 2016 WESTERN STAR 4900, potentially affecting up to 908,414 vehicles.
Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 19V792000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
| 2,725 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
View full details →Recall 18V351000 — SERVICE BRAKES, AIR
| 640 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 17V628000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 41 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle...
View full details →Recall 17V628000 — STEERING
| 41 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016 Western Star 4900 and Freightliner Cascadia vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle...
View full details →Recall 17V124000 — SERVICE BRAKES, AIR
| 450 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2018 Western Star 4900 trucks. The aluminum air tanks on these vehicles may have improper welds possibly resulting in a rapid loss of air pressure.
Consequence: A rapid loss of air pressure without warning may cause a sudden application of the park brakes, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the aluminum air tanks with steel, triple compartment, air tanks, free of charge. The recall began on April 27, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this...
View full details →Recall 16V711000 — SEAT BELTS
| 1,944 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners...
View full details →Recall 15V859000 — POWER TRAIN:AXLE ASSEMBLY
| 43 vehicles affected
Defect: Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange yoke that may not have been properly tightened.
Consequence: If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Marmon-Herrington customer service at 1-800-547-0712. DTNA's...
View full details →Recall 15V620000 — ELECTRICAL SYSTEM:IGNITION:MODULE
| 273 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.
View full details →Recall 15V620000 — ENGINE AND ENGINE COOLING:ENGINE
| 273 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016 Freightliner Cascadia, Business Class M2, 108SD, 114SD, and 122SD, Western Star 4700 and 4900, Thomas Built Buses Saf-T-Liner C2, and Freightliner MT55 vehicles manufactured August 7, 2015, to August 26, 2015. The affected vehicles are equipped with certain Cummins ISB6.7, ISL9, ISX12 or ISX15 engines whose engine control...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the ECM free of charge. The recall began on October 22, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-690.
View full details →Owner Complaints for the 2016 WESTERN STAR 4900
No complaints have been filed with NHTSA for the 2016 WESTERN STAR 4900.
Safety Rating for the 2016 WESTERN STAR 4900
NHTSA has not yet tested the 2016 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 WESTERN STAR 4900
Daimler Trucks North America LLC has issued 24 technical service bulletins (TSBs) for the 2016 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
D24R4-OWN LTR — ENGINE
Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
DT12 Trans Chafe — POWER TRAIN
DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to...
DT12 Trans Chafe — EQUIPMENT ADAPTIVE/MOBILITY
DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to...
WI21-006 — ELECTRICAL SYSTEM
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
SS1034615 — VISIBILITY
Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from customers.
FL821 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Emissions Recall for Western Star 4900 exhaust pipes emitting excess pollutants. Pipe support brackets lacks durability and may cause pipe to crack at bellows and weld breaks to occur at the flange.
18-032-NoDefectF — ELECTRICAL SYSTEM
Warranty Bulletin for charge back exemtions
DD13, DD15, DD16 — ELECTRICAL SYSTEM
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
0803-18 SPN 3031 — EQUIPMENT
Service Information Bulletin
sbw8329 — EQUIPMENT
sbw8329 HVAC Fresh Air Intake Water Leak, 4700, 4900, and 5700
Showing 10 of 24 technical service bulletins.
NHTSA Investigations for the 2016 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2011 WESTERN STAR 4900 — 2 complaints
- 2012 WESTERN STAR 4900 — 1 complaint
- 2013 WESTERN STAR 4900 — 0 complaints
- 2014 WESTERN STAR 4900 — 6 complaints
- 2015 WESTERN STAR 4900 — 4 complaints
- 2016 WESTERN STAR 4900 (current)
- 2017 WESTERN STAR 4900 — 0 complaints
- 2018 WESTERN STAR 4900 — 0 complaints
- 2019 WESTERN STAR 4900 — 2 complaints
- 2020 WESTERN STAR 4900 — 2 complaints
- 2021 WESTERN STAR 4900 — 0 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints