2019 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
15
Recalls
20
Service Bulletins
0
Investigations
Overview of the 2019 WESTERN STAR 4900
The 2019 WESTERN STAR 4900 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with TIRES, WHEELS:RIM. 20 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problem area is the Parking Brake (1 complaint).
Recalls for the 2019 WESTERN STAR 4900
NHTSA has recorded 22 recalls for the 2019 WESTERN STAR 4900, potentially affecting up to 70,116 vehicles.
Recall 22V919000 — TIRES
| 49 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
View full details →Recall 22V919000 — WHEELS:RIM
| 49 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Remedy: Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V882000 — ELECTRICAL SYSTEM:WIRING
| 6,100 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new...
View full details →Recall 21V882000 — ELECTRICAL SYSTEM:WIRING
| 6,100 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new...
View full details →Recall 21V882000 — ELECTRICAL SYSTEM:WIRING
| 6,100 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new...
View full details →Recall 21V882000 — ELECTRICAL SYSTEM:WIRING
| 6,100 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new...
View full details →Recall 20V642000 — POWER TRAIN:CLUTCH ASSEMBLY
| 4,329 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Consequence: Unintended vehicle movement van increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA...
View full details →Recall 19V792000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
| 2,725 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Consequence: If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
View full details →Recall 19V722000 — STRUCTURE:BODY:DOOR
| 2,547 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Consequence: A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners...
View full details →Recall 18V903000 — POWER TRAIN:CLUTCH ASSEMBLY
| 6,795 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service...
View full details →Recall 19V171000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 361 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence: The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.
Remedy: DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.
View full details →Recall 18V913000 — SUSPENSION:FRONT:CONTROL ARM
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V913000 — STEERING
| 501 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners...
View full details →Recall 18V703000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 5,534 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
View full details →Recall 18V351000 — SERVICE BRAKES, AIR
| 640 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 18V581000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 4,500 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this...
View full details →Recall 18V191000 — ELECTRICAL SYSTEM:WIRING
| 7,128 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Consequence: An electrical arc can increase the risk of a fire.
Remedy: DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began...
View full details →Recall 18V641000 — TIRES:SIDEWALL
| 201 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, 122SD and Business Class M2 trucks and Western Star 4700 and 4900 trucks, equipped with certain Bridgestone M854 tires with date codes 2418-2518, Bridgestone M860A tires with date code 2518, and Bridgestone M864 tires with date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords...
Consequence: Rapid air loss can increase the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and replace the affected tires, as necessary, free of charge. The recall began October 8, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL790.
View full details →Recall 18V353000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 8,741 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the...
Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact...
View full details →Owner Complaints for the 2019 WESTERN STAR 4900
2 complaints have been filed with NHTSA for the 2019 WESTERN STAR 4900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2019 WESTERN STAR 4900SB. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE AND ATTEMPTING TO SET THE PARKING/EMERGENCY BRAKE, THE DRIVER HAD TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE ONLY WAY TO ACTIVATE THE PARKING/EMERGENCY BRAKE WAS TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FREIGHTLINER NORTHWEST (13232 CASE RD SW, OYMPIA, WA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 600.
TL* THE CONTACT OWNS A 2019 WESTERN STAR 4900SB. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE AND ATTEMPTING TO SET THE PARKING/EMERGENCY BRAKE, THE DRIVER HAD TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE ONLY WAY TO ACTIVATE THE PARKING/EMERGENCY BRAKE WAS TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FREIGHTLINER NORTHWEST (13232 CASE RD SW, OYMPIA, WA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 600.
Safety Rating for the 2019 WESTERN STAR 4900
NHTSA has not yet tested the 2019 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 WESTERN STAR 4900
Daimler Trucks North America, LLC has issued 20 technical service bulletins (TSBs) for the 2019 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CXA 1_16_NOx — ENGINE
CX Advocate for NOx conversion low faults
TechTalk7853 — EQUIPMENT
Tech Talk discussion on GHG17 WST 4900 Neutral Switch Not Valid.
TechTalk7853 — POWER TRAIN
Tech Talk discussion on GHG17 WST 4900 Neutral Switch Not Valid.
TechTalk7821 — ENGINE AND ENGINE COOLING
Tech Talk discussion on failed engine mounts.
TechTalk7821 — EQUIPMENT
Tech Talk discussion on failed engine mounts.
TechTalk7774 — EQUIPMENT ADAPTIVE/MOBILITY
Tech Talk discussion on SS 1034711 HADLEY MIRROR
SS1034579 — EQUIPMENT ADAPTIVE/MOBILITY
Service Solution for prematurely failing coolers on WST Models equipped with Allison Transmissions and Rocore Transmission coolers (07-23256-001) with tow pin front X-member. Part number 07-25266-000 is a direct replacement of the failing coolers and requires no modifications or plumbing changes.
OLFL821-Emission — ENGINE AND ENGINE COOLING
Owner's Letter for emissions recall FL821 for Western Star 4900 exhaust pipes emitting excess pollutants. Pipe support brackets lacks durability and may cause pipe to crack at bellows and weld breaks to occur at the flange.
SS1034531 — EQUIPMENT
Service Solution for WABCO HP air dryer turbo cut-off valve replacement.
SF591 — ENGINE AND ENGINE COOLING
Field Service Campaign for Wabco HP Air Dryer Turbo Cut-off Valve
Showing 10 of 20 technical service bulletins.
NHTSA Investigations for the 2019 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2014 WESTERN STAR 4900 — 6 complaints
- 2015 WESTERN STAR 4900 — 4 complaints
- 2016 WESTERN STAR 4900 — 0 complaints
- 2017 WESTERN STAR 4900 — 0 complaints
- 2018 WESTERN STAR 4900 — 0 complaints
- 2019 WESTERN STAR 4900 (current)
- 2020 WESTERN STAR 4900 — 2 complaints
- 2021 WESTERN STAR 4900 — 0 complaints
- 2022 WESTERN STAR 4900 — 0 complaints
- 2023 WESTERN STAR 4900 — 0 complaints
- 2024 WESTERN STAR 4900 — 0 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints