2023 WESTERN STAR 4900 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

4

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2023 WESTERN STAR 4900

The 2023 WESTERN STAR 4900 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with PARKING BRAKE, STEERING:LINKAGES:TIE ROD ASSEMBLY. 4 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year.

Recalls for the 2023 WESTERN STAR 4900

NHTSA has recorded 8 recalls for the 2023 WESTERN STAR 4900, potentially affecting up to 648 vehicles.

Recall 24V013000 — PARKING BRAKE

| 149 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Consequence: Unintentional vehicle movement can increase the risk of a crash or injury.

Remedy: DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.

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Recall 23V238000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 306 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing...

Consequence: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

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Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 36 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

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Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 36 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

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Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 36 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

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Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 36 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

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Recall 22V722000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 36 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.

Consequence: Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.

Remedy: Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.

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Recall 22V205000 — SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

| 13 vehicles affected

Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 trucks. The inversion valve air lines may have been incorrectly installed, potentially reducing brake performance.

Consequence: Reduced brake performance increases the risk of a crash.

Remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-924.

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Owner Complaints for the 2023 WESTERN STAR 4900

No complaints have been filed with NHTSA for the 2023 WESTERN STAR 4900.

Safety Rating for the 2023 WESTERN STAR 4900

NHTSA has not yet tested the 2023 WESTERN STAR 4900 in its New Car Assessment Program.

Technical Service Bulletins for the 2023 WESTERN STAR 4900

Daimler Trucks North America, LLC has issued 4 technical service bulletins (TSBs) for the 2023 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

ICI24-036 — UNKNOWN OR OTHER

Important Campaign Information letter for SF679 – Revised Bulletin.

SF692-DLR LTR — UNKNOWN OR OTHER

Field Service Campaign for VIN Certification Labels

CXA 7_24_Reman Process — ENGINE

CX Advocate for overview of the remanufacturing process.

MYCOM_03142022-2 — UNKNOWN OR OTHER

Western Star Multi-Color Paint Designs - WST185 Cab/Hood paint will be limited to Paint: One Solid Color (065-000) for Western Star 4700, 4800, 4900, and 6900 models built at Portland Truck Plant.

NHTSA Investigations for the 2023 WESTERN STAR 4900

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the WESTERN STAR 4900

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Other WESTERN STAR Models

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