2015 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
14
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2015 WESTERN STAR 4900
The 2015 WESTERN STAR 4900 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with TIRES, SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK. 11 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Structurebody (1 complaint), and Tires (1 complaint).
Recalls for the 2015 WESTERN STAR 4900
NHTSA has recorded 16 recalls for the 2015 WESTERN STAR 4900, potentially affecting up to 914,620 vehicles.
Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 19V370000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 741 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of...
Consequence: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
View full details →Recall 18V503000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 1,256 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
View full details →Recall 18V351000 — SERVICE BRAKES, AIR
| 640 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 17V124000 — SERVICE BRAKES, AIR
| 450 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2018 Western Star 4900 trucks. The aluminum air tanks on these vehicles may have improper welds possibly resulting in a rapid loss of air pressure.
Consequence: A rapid loss of air pressure without warning may cause a sudden application of the park brakes, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the aluminum air tanks with steel, triple compartment, air tanks, free of charge. The recall began on April 27, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this...
View full details →Recall 16V711000 — SEAT BELTS
| 1,944 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners...
View full details →Recall 15V859000 — POWER TRAIN:AXLE ASSEMBLY
| 43 vehicles affected
Defect: Daimler Trucks North America, Inc. (DTNA) is recalling certain model year 2015-2016 Freightliner 108SD, 114SD, Business Class M2, and Western Star 4900 vehicles manufactured September 26, 2014, to November 6, 2015, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles have hex nuts on the flange yoke that may not have been properly tightened.
Consequence: If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge. The recall began on February 5, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Marmon-Herrington customer service at 1-800-547-0712. DTNA's...
View full details →Recall 14V758000 — SERVICE BRAKES, AIR:DISC:CHAMBER
| 1,580 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Business Class M2, 108SD, 114SD, 122SD, Coronado, Columbia Glider, Argosy Glider, Western Star 4700, and Western Star 4900 trucks manufactured September 17, 2014, to November 10, 2014 equipped with Haldex Life Seal brake chambers. The affected vehicles may experience brake drag due to an improperly seated diaphragm...
Consequence: While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair the diaphragm if necessary, free of charge. Owners were sent an interim notice on January 27, 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service...
View full details →Recall 15V185000 — SERVICE BRAKES, AIR
| 3,732 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado, Western Star 4700, and Western Star 4900 trucks manufactured October 6, 2014, to February 16, 2015, and equipped with Haldex Life Seal brake chambers. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the...
Consequence: While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the brake chambers, free of charge. Owners were mailed interim notices at the end of May 2015. The recall began on September 25, 2015. Owners may contact DTNA customer service at 1-800-745-8000....
View full details →Recall 15V383000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 21 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015 Western Star 4700, 4800 and 4900 trucks manufactured November 15, 2014, to January 30, 2015. In the affected vehicles, the speedometer may not operate properly, possibly not displaying the vehicle's speed.
Consequence: If the speedometer does not show the vehicle speed, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will install a new speedometer, free of charge. The recall began on July 28, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-683.
View full details →Recall 15V182000 — EQUIPMENT
| 2,226 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released.
Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.
Remedy: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26,...
View full details →Recall 14V527000 — SERVICE BRAKES, AIR:ANTILOCK
| 3 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4900 trucks manufactured June 24, 2013, to April 30, 2014. The affected vehicles were manufactured without Anti-lock Brake Systems. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Consequence: When not equipped with ABS, the affected vehicles have a greater chance of wheel lock up when braking, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will install an Anti-lock Brake System, free of charge. The recall began on October 28, 2014. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-665.
View full details →Owner Complaints for the 2015 WESTERN STAR 4900
4 complaints have been filed with NHTSA for the 2015 WESTERN STAR 4900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN STAR. ALL WITH SAME TIRE.MICHELIN XZA 2 ON ALL TRUCKS. WESTERN STAR BLOW OUT HAD 275/70/22.5. *TR
BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN STAR. ALL WITH SAME TIRE.MICHELIN XZA 2 ON ALL TRUCKS. WESTERN STAR BLOW OUT HAD 275/70/22.5. *TR
BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN STAR. ALL WITH SAME TIRE.MICHELIN XZA 2 ON ALL TRUCKS. WESTERN STAR BLOW OUT HAD 275/70/22.5. *TR
BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN STAR. ALL WITH SAME TIRE.MICHELIN XZA 2 ON ALL TRUCKS. WESTERN STAR BLOW OUT HAD 275/70/22.5. *TR
Safety Rating for the 2015 WESTERN STAR 4900
NHTSA has not yet tested the 2015 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2015 WESTERN STAR 4900
Daimler Trucks North America, LLC has issued 11 technical service bulletins (TSBs) for the 2015 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TechTalk8061 — ENGINE AND ENGINE COOLING
Tech Talk discussion on GHG14 Regen acting unusual.
DOC-1033403 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
SS 1033403 - WST Wiper Motor not Parking Issues
DOC-1033333 — ELECTRICAL SYSTEM
SS 1033333 - WST ECC Replacement Jumper Harness Installation.
ssbw49019 — EQUIPMENT
ssbw49019 Manguera de presión del líquido de escape diésel (DEF) desconectada en la conexión del dosificador
COPY 15M3 — ELECTRICAL SYSTEM:SOFTWARE
COPY OF TO_BE_POSTED_15M3_SNL_11-NOV-2015
914-14 — ENGINE
914-14 Ambient and Inlet Manifold Pressure Difference (High Box)
20-18 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
20-18 - Western Star 4800 and 4900 Radiator Mounting, Update?EPA10
16 TS-12 — EQUIPMENT
DETROIT APPROVED PRIMING TOOLS FOR THE KM63 GEN2 FUEL SYSTEMDETROIT APPROVED PRIMING
501-14 — EQUIPMENT ADAPTIVE/MOBILITY
501-14 Removal and Installation of the DD13 Exhaust Flanged Manifold
501-14 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
501-14 Removal and Installation of the DD13 Exhaust Flanged Manifold
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2015 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2010 WESTERN STAR 4900 — 0 complaints
- 2011 WESTERN STAR 4900 — 2 complaints
- 2012 WESTERN STAR 4900 — 1 complaint
- 2013 WESTERN STAR 4900 — 0 complaints
- 2014 WESTERN STAR 4900 — 6 complaints
- 2015 WESTERN STAR 4900 (current)
- 2016 WESTERN STAR 4900 — 0 complaints
- 2017 WESTERN STAR 4900 — 0 complaints
- 2018 WESTERN STAR 4900 — 0 complaints
- 2019 WESTERN STAR 4900 — 2 complaints
- 2020 WESTERN STAR 4900 — 2 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints