2011 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
14
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2011 WESTERN STAR 4900
The 2011 WESTERN STAR 4900 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT. 9 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problem area is the Fuelpropulsion System (1 complaint).
Recalls for the 2011 WESTERN STAR 4900
NHTSA has recorded 15 recalls for the 2011 WESTERN STAR 4900, potentially affecting up to 1,036,413 vehicles.
Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 12V074000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 103,437 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE...
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Recall 11V605000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 66 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY...
Consequence: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Recall 11V283000 — SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
| 94 vehicles affected
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2011-2012 WESTERN STAR 4900 VEHICLES MANUFACTURED FROM APRIL 1, 2010, THROUGH MAY 13, 2011, WITH STANDARD CAB HEIGHT AND A DD13 ENGINE. THE SUPPLY AND DELIVERY AIRLINES FOR THE FOOT VALVE MAY CONTACT THE AIR INTAKE ON THE ENGINE. RELATIVE MOTION BETWEEN THE CAB AND THE ENGINE MAY ALLOW THE DELIVERY AIRLINES TO CHAFE...
Consequence: A HOLE IN THE DELIVERY AIR LINE MAY DEVELOP, EVENTUALLY LEADING TO REDUCED BRAKING CAPACITY TO THE FRONT OR REAR BRAKES, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE AIR LINES AND REROUTE IF NECESSARY TO PROVIDE ADDITIONAL CLEARANCE TO THE ENGINE AIR INTAKE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT...
View full details →Recall 11V558000 — POWER TRAIN:AXLE ASSEMBLY
| 6 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 WESTERN STAR 4900 TRUCKS, MANUFACTURED FROM DECEMBER 14, 2010, THROUGH JANUARY 26, 2011, EQUIPPED WITH MERITOR AXLE ASSEMBLIES. THE WELD THAT ATTACHES A TOWER BRACKET TO THE HOUSING IN SUSPECT ASSEMBLIES MAY CRACK AS A RESULT OF IMPROPER WELDING PROCEDURES.
Consequence: DETACHMENT OF THE BRACKET MAY LEAD TO A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DAIMLER TRUCKS DEALERS WILL INSPECT THE AXLES FOR CRACKS AND THE WELDS WILL BE REPAIRED AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
View full details →Recall 11V146000 — ENGINE AND ENGINE COOLING
| 2,073 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF...
View full details →Recall 10V341000 — ENGINE AND ENGINE COOLING
| 5,743 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Consequence: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY...
View full details →Recall 11V249000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
| 1,591 vehicles affected
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2011 FREIGHTLINER CASCADIA, COLUMBIA GLIDER KIT, CORONADO, M2, AND WESTERN STAR4900 HEAVY TRUCKS MANUFACTURED FROM OCTOBER 16, 2010, THROUGH MARCH 9, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF...
Consequence: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, CAUSING THE VEHICLE TO HAVE REDUCED BRAKING CAPACITY AND, IF MOUNTED ON THE STEER AXLE, THE VEHICLE COULD PULL TO ONE SIDE, POSSIBLY RESULTING IN A CRASH.
Remedy: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 5, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Recall 11V287000 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
| 268 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009, THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL PUMP ELEMENT WHICH MAY DEVELOP A CRACK DUE TO HYDROGEN INDUCED STRESS CORROSION. THE CRACK...
Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY INCREASING THE RISK OF A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (SEE RECALL CAMPAIGN 10V-339). THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS...
View full details →Recall 11V110000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 239 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 FREIGHTLINER CASCADIA AND CONORADO AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM APRIL 22, 2010, THROUGH JANUARY 28, 2011, EQUIPPED WITH AN EPA10 ISX ENGINE. THE ROUTING AND SECURING OF THE ALTERNATOR CABLES MAY ALLOW THE CABLE TO CONTACT OR NEARLY CONTACT AN ENGINE HEAT SHIELD POTENTIALLY DAMAGING THE CABLE INSULATION.
Consequence: A POSITIVE ALTERNATOR CABLE, WITH DAMAGED INSULATION, THAT MAY CONTACT A GROUNDED COMPONENT CAN CAUSE A SHORT CIRCUIT THAT CAN RESULT IN A FIRE.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE ALTERNATOR CABLES FOR DAMAGE TO THE INSULATION. CABLES WITH DAMAGE TO THE INSULATION WILL BE REPLACED. THE CABLE ROUTING AND SECURING WILL BE MODIFIED TO ENSURE SUFFICIENT CLEARENCE TO THE...
View full details →Recall 10V339000 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
| 13,410 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009 THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL PUMP ELEMENT WHICH MAY DEVELOP A CRACK DUE TO HYDROGEN INDUCED STRESS CORROSION. OVER TIME...
Consequence: IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY POTENTIALLY RESULTING IN A CRASH.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 28, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
View full details →Recall 10V551000 — EQUIPMENT:OTHER:LABELS
| 7,466 vehicles affected
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 FREIGHTLINER CORONADO, COLUMBIA, FLD MILITARY, BUSINESS CLASS M2, CASCADIA, CENTURY, AND WESTERN STAR 4900 TRUCKS MANUFACTURED FROM AUGUST 9, 2010, THROUGH OCTOBER 27, 2010 FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE VEHICLES...
Consequence: FAILURE TO FOLLOW PROPER TIRE INFLATION RECOMMENDATIONS CAN RESULT IN TIRE FAILURE, INCREASING THE RISK OF A CRASH.
Remedy: LABELS WITH MISSING INFORMATION WILL BE REPLACED WITH CORRECTED LABELS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 15, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
View full details →Recall 13V401000 — SEAT BELTS:FRONT:ANCHORAGE
| 650 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Consequence: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
View full details →Owner Complaints for the 2011 WESTERN STAR 4900
2 complaints have been filed with NHTSA for the 2011 WESTERN STAR 4900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2011 WESTERN STAR 4900 TRUCK. THE CONTACT STATED THAT THE CABIN DESIGN WAS DEFECTIVE AND CAUSED REGEN FUMES TO PENETRATE INSIDE THE TRUCK. THE CONTACT SUFFERED HEADACHES, NAUSEA, EYE IRRITATION, AND DIS-ORIENTATION WHILE DRIVING DUE TO THE FUMES. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 WESTERN STAR 4900 TRUCK. THE CONTACT STATED THAT THE CABIN DESIGN WAS DEFECTIVE AND CAUSED REGEN FUMES TO PENETRATE INSIDE THE TRUCK. THE CONTACT SUFFERED HEADACHES, NAUSEA, EYE IRRITATION, AND DIS-ORIENTATION WHILE DRIVING DUE TO THE FUMES. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Safety Rating for the 2011 WESTERN STAR 4900
NHTSA has not yet tested the 2011 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 WESTERN STAR 4900
Daimler Trucks North America, LLC has issued 9 technical service bulletins (TSBs) for the 2011 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TechTalk8161 — ENGINE AND ENGINE COOLING
Tech Talk discussion on DD15 HARD TO START UNLESS PLUGGED IN.
TechTalk8161 — FUEL SYSTEM, GASOLINE
Tech Talk discussion on DD15 HARD TO START UNLESS PLUGGED IN.
20TS-09 — ENGINE AND ENGINE COOLING
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
09 09-16 — ENGINE
0909-16 EXCESSIVE OIL CONSUMPTION
54-59 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
54-59 - Viewing a Cadex Battery Tester Failure Code Without Using a Printer
513-14 — FUEL SYSTEM, DIESEL
513-14 FMI 0: Diesel Particulate Filter Outlet Temperature - Very High
707-13 — FUEL SYSTEM, GASOLINE
707-13 Description and Operation of the HC Doser Fuel Supply Pressure Control Valve - Two Filter System
SF-483-A — PARKING BRAKE
DAIMLER TRUCKS: ON CERTAIN TRUCKS, ENGINE MAY NOT RECEIVE COMPLETE PARK BRAKE ENGAGED INPUT SIGNAL FROM ELECTRONIC CONTROL CENTER (ECC), AND WILL BE MODIFIED, BY MOVING PARK BRAKE INPUT SIGNAL TO AN INDEPENDENT AIR SWITCH. MODEL 2010-2013 4700, 4900, 6900. *PE
146-13 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
146-13 SPN 4335-FMI 1 EPA10
NHTSA Investigations for the 2011 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2006 WESTERN STAR 4900 — 1 complaint
- 2007 WESTERN STAR 4900 — 0 complaints
- 2008 WESTERN STAR 4900 — 0 complaints
- 2009 WESTERN STAR 4900 — 1 complaint
- 2010 WESTERN STAR 4900 — 0 complaints
- 2011 WESTERN STAR 4900 (current)
- 2012 WESTERN STAR 4900 — 1 complaint
- 2013 WESTERN STAR 4900 — 0 complaints
- 2014 WESTERN STAR 4900 — 6 complaints
- 2015 WESTERN STAR 4900 — 4 complaints
- 2016 WESTERN STAR 4900 — 0 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints