2014 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
11
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2014 WESTERN STAR 4900
The 2014 WESTERN STAR 4900 has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 13 recall campaigns affecting this vehicle, covering issues with TIRES, STEERING:LINKAGES:TIE ROD ASSEMBLY. 15 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problems involve the Structurebody (2 complaints), Exterior Lighting (1 complaint), and Tires (1 complaint).
Recalls for the 2014 WESTERN STAR 4900
NHTSA has recorded 13 recalls for the 2014 WESTERN STAR 4900, potentially affecting up to 935,951 vehicles.
Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 21V896000 — TIRES
| 307 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail...
Consequence: Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy: Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's...
View full details →Recall 18V503000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 1,256 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
View full details →Recall 18V351000 — SERVICE BRAKES, AIR
| 640 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 16V711000 — SEAT BELTS
| 1,944 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Consequence: If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners...
View full details →Recall 15V182000 — EQUIPMENT
| 2,226 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through December 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released.
Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.
Remedy: DTNA will notify owners, and Kidde will provide a replacement extinguisher when contacted directly or affected owners may go to an authorized DTNA repair facility to order a replacement fire extinguisher, free of charge. The recall began on May 26,...
View full details →Recall 14V527000 — SERVICE BRAKES, AIR:ANTILOCK
| 3 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Western Star 4900 trucks manufactured June 24, 2013, to April 30, 2014. The affected vehicles were manufactured without Anti-lock Brake Systems. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Consequence: When not equipped with ABS, the affected vehicles have a greater chance of wheel lock up when braking, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will install an Anti-lock Brake System, free of charge. The recall began on October 28, 2014. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-665.
View full details →Recall 14V150000 — SEAT BELTS
| 938 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, Columbia, and M2 Business Class, and Western Star 4700, and 4900 vehicles manufactured August 5, 2013, through November 15, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate...
Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on May 22, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-661. Note:...
View full details →Recall 13V401000 — SEAT BELTS:FRONT:ANCHORAGE
| 650 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Consequence: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
View full details →Recall 13V604000 — SEAT BELTS
| 26,310 vehicles affected
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become...
Consequence: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign...
View full details →Owner Complaints for the 2014 WESTERN STAR 4900
6 complaints have been filed with NHTSA for the 2014 WESTERN STAR 4900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 2 | 1 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 1 | 0 | 0 | 0 |
| Trailer Hitches | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Hi I had a trailer hitch failure yesterday causing the trailer to disconnect from the tow vehicle. The failure occurred at a faulty weld on the receiver hitch. The receiver hitch is a Angcosy one position hook mount 20,000 lb. 9" length model. Where the receiver tube is welded to the hitch mounting plate the weld failed causing the trailer to seperate from the tow vehicle. Upon examining the failed weld you could see there was no weld penetrating the hitch plate itself. Luckily I was moving the trailer on my property at a speed of 3 MPH, so no real damage done. I use this hitch for towing woodchippers and other car type trailers down the highway. If this would have occurred at highway speeds with the trailer becoming disconnected from the tow vehicle the results could have been life threatening. The hitch in question was in like new condition and only used 4-5 times. I bought the hitch thru Amazon and have notified them of the problem the faulty receiver hitch posses.
2014 WESTERN STAR 4900 CAR HAULER, JUST REPLACED 2 STEER TIRES TO 2014 MICHELIN XZA 275/70/R22.5 18 PLY. TIRE HAD LESS THEN 30,000 MILES AND PASSENGER SIDE BLOW OUT. FRONT DESTROYED. TRUCK WAS FULLY LOADED WITH ABOUT 75000 POUNDS. DRIVER LOST CONTROL AND TRAVELED FROM LEFT LANE TO SHOULDER. CAME TO STOP ON THE SHOULDER. INSURANCE PAID ALMOST $30,000. *TR
2014 WESTERN STAR 4900 CAR HAULER, JUST REPLACED 2 STEER TIRES TO 2014 MICHELIN XZA 275/70/R22.5 18 PLY. TIRE HAD LESS THEN 30,000 MILES AND PASSENGER SIDE BLOW OUT. FRONT DESTROYED. TRUCK WAS FULLY LOADED WITH ABOUT 75000 POUNDS. DRIVER LOST CONTROL AND TRAVELED FROM LEFT LANE TO SHOULDER. CAME TO STOP ON THE SHOULDER. INSURANCE PAID ALMOST $30,000. *TR
FRONT TIRE PASSENGER SIDE BLOW OUT. MICHELIN XZA 2 275/0.22.5. WHOLE FRONT OF THE TRUCK DAMAGED. HOOD BROKEN IN 2 PARTS. FENDER FLEW OFF. LIGHT FLEW OFF. RIM DESTROYED. REPAIR COST $16,000 TIRE WAS CHANGED AT ABOUT 90,000 MILES. *TR
FRONT TIRE PASSENGER SIDE BLOW OUT. MICHELIN XZA 2 275/0.22.5. WHOLE FRONT OF THE TRUCK DAMAGED. HOOD BROKEN IN 2 PARTS. FENDER FLEW OFF. LIGHT FLEW OFF. RIM DESTROYED. REPAIR COST $16,000 TIRE WAS CHANGED AT ABOUT 90,000 MILES. *TR
Safety Rating for the 2014 WESTERN STAR 4900
NHTSA has not yet tested the 2014 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 WESTERN STAR 4900
Daimler Trucks North America, LLC has issued 15 technical service bulletins (TSBs) for the 2014 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
D24R4-Bulletin — ENGINE
Detroit Emission recall for GHG14 DETROIT DD16 Software Reprogramming
SBW72-008 — VISIBILITY
Service Bulletin for Window Regulator Retrofit.
D18M3 Heavy Duty — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Field Service Campaign - Heavy Duty Engine Platform Oil Suction Manifold
0602-17 — UNKNOWN OR OTHER
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
ICI17-002 — FUEL SYSTEM, DIESEL
FL721 Interim Recall Ending ? Final Recall to Begin
ICI16-027 — SEAT BELTS
ICI16-027 FL725 ? Interim Recall Notice
ICI16-027 — EQUIPMENT
ICI16-027 FL725 ? Interim Recall Notice
ICI16-003 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SF514 Revised Bulletin
SF514 — ELECTRICAL SYSTEM:WIRING
Western Star ABS Wiring - Export Only
309-15 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
309-15 SPN 3251 (ACM)(EPA10)
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2014 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2009 WESTERN STAR 4900 — 1 complaint
- 2010 WESTERN STAR 4900 — 0 complaints
- 2011 WESTERN STAR 4900 — 2 complaints
- 2012 WESTERN STAR 4900 — 1 complaint
- 2013 WESTERN STAR 4900 — 0 complaints
- 2014 WESTERN STAR 4900 (current)
- 2015 WESTERN STAR 4900 — 4 complaints
- 2016 WESTERN STAR 4900 — 0 complaints
- 2017 WESTERN STAR 4900 — 0 complaints
- 2018 WESTERN STAR 4900 — 0 complaints
- 2019 WESTERN STAR 4900 — 2 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints