2012 WESTERN STAR 4900 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
8
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2012 WESTERN STAR 4900
The 2012 WESTERN STAR 4900 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, AIR, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH. 18 technical service bulletins have been issued by Daimler Trucks North America, LLC for this model year. The most commonly reported problem area is the Fuelpropulsion System (1 complaint).
Recalls for the 2012 WESTERN STAR 4900
NHTSA has recorded 9 recalls for the 2012 WESTERN STAR 4900, potentially affecting up to 1,007,513 vehicles.
Recall 18V503000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 1,256 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Consequence: A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
View full details →Recall 18V351000 — SERVICE BRAKES, AIR
| 640 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence: Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712....
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V761000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 438,255 vehicles affected
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number...
View full details →Recall 17V810000 — EQUIPMENT
| 24,860 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at...
View full details →Recall 12V074000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 103,437 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE...
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Recall 11V605000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 66 vehicles affected
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY...
Consequence: IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
View full details →Recall 11V283000 — SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
| 94 vehicles affected
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2011-2012 WESTERN STAR 4900 VEHICLES MANUFACTURED FROM APRIL 1, 2010, THROUGH MAY 13, 2011, WITH STANDARD CAB HEIGHT AND A DD13 ENGINE. THE SUPPLY AND DELIVERY AIRLINES FOR THE FOOT VALVE MAY CONTACT THE AIR INTAKE ON THE ENGINE. RELATIVE MOTION BETWEEN THE CAB AND THE ENGINE MAY ALLOW THE DELIVERY AIRLINES TO CHAFE...
Consequence: A HOLE IN THE DELIVERY AIR LINE MAY DEVELOP, EVENTUALLY LEADING TO REDUCED BRAKING CAPACITY TO THE FRONT OR REAR BRAKES, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE AIR LINES AND REROUTE IF NECESSARY TO PROVIDE ADDITIONAL CLEARANCE TO THE ENGINE AIR INTAKE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT...
View full details →Recall 13V401000 — SEAT BELTS:FRONT:ANCHORAGE
| 650 vehicles affected
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.
Consequence: In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
View full details →Owner Complaints for the 2012 WESTERN STAR 4900
1 complaint has been filed with NHTSA for the 2012 WESTERN STAR 4900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2012 WESTERN STAR 4900. WHILE DRIVING VARIOUS SPEEDS, THE FUEL LINE CRACKED AND BEGAN LEAKING FUEL. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE VEHICLE CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 280,471.
Safety Rating for the 2012 WESTERN STAR 4900
NHTSA has not yet tested the 2012 WESTERN STAR 4900 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 WESTERN STAR 4900
Daimler Trucks North America, LLC has issued 18 technical service bulletins (TSBs) for the 2012 WESTERN STAR 4900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SBW83-030 — VISIBILITY
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
FL773 Lowmax Bra — SERVICE BRAKES, AIR:DISC
Recall Bulletin FL773 Lowmax Brake Hoses
TS1033014 — ENGINE AND ENGINE COOLING
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed...
06 11-16 — ELECTRICAL SYSTEM:SOFTWARE
0611-16 SPN 110 (MCM) (GHG17) AND SPN 110 (MCM); (EPA07;EPA10;GHG14) DIAGNOSTIC PROCEDURE
0505-16 — FUEL SYSTEM, OTHER
Metal in the Fuel - Three- Filter Fuel System
sbw4002 40-02 — TIRES
- Auto Hauler Tire Failure Due to Improper Operation and Maintenance
404-15 — EQUIPMENT:ELECTRICAL
404-15 SPN 4364 (ACM) (EPA10)
305-15 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
305-15 EPA10 Diesel Oxidation Catalyst Inlet Pressure Sensor
304-15 — ENGINE
304-15 Diagnostic Tests
0105-15 — ENGINE AND ENGINE COOLING
0105-15 SPN 102 (MCM) (GHG14)
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2012 WESTERN STAR 4900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the WESTERN STAR 4900
- 2007 WESTERN STAR 4900 — 0 complaints
- 2008 WESTERN STAR 4900 — 0 complaints
- 2009 WESTERN STAR 4900 — 1 complaint
- 2010 WESTERN STAR 4900 — 0 complaints
- 2011 WESTERN STAR 4900 — 2 complaints
- 2012 WESTERN STAR 4900 (current)
- 2013 WESTERN STAR 4900 — 0 complaints
- 2014 WESTERN STAR 4900 — 6 complaints
- 2015 WESTERN STAR 4900 — 4 complaints
- 2016 WESTERN STAR 4900 — 0 complaints
- 2017 WESTERN STAR 4900 — 0 complaints
Other WESTERN STAR Models
- WESTERN STAR 4700 — 10 total complaints
- WESTERN STAR 5700 — 7 total complaints
- WESTERN STAR WESTERN STAR — 7 total complaints
- WESTERN STAR CONSTELLATION — 5 total complaints
- WESTERN STAR 4900EX — 4 total complaints
- WESTERN STAR 4964 — 4 total complaints
- WESTERN STAR CONVENTIONAL — 4 total complaints
- WESTERN STAR 47X — 2 total complaints