2004 VOLVO XC90 — Problems, Recalls & Safety Data

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N/A

Safety Rating

669

Owner Complaints

13 Crashes 4 Fires

6

Recalls

ACTIVE RECALL

22

Service Bulletins

2

Investigations

Overview of the 2004 VOLVO XC90

The 2004 VOLVO XC90 has received a total of 669 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:WINDSHIELD WIPER/WASHER. 22 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Electrical System (152 complaints), Power Trainautomatic Transmission (102 complaints), and Power Train (37 complaints).

Recalls for the 2004 VOLVO XC90

NHTSA has recorded 6 recalls for the 2004 VOLVO XC90, potentially affecting up to 429,601 vehicles.

Recall 10V566000 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

| 416 vehicles affected

Defect: VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.

Consequence: AN OVERHEATED BATTERY COULD LEAD TO A FIRE.

Remedy: VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE...

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Recall 09V483000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 158,733 vehicles affected

Defect: VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS...

Consequence: IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010....

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Recall 06V144000 — VISIBILITY:WINDSHIELD WIPER/WASHER

| 122,431 vehicles affected

Defect: ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVESHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPERS FROM THE PARK POSITION.

Consequence: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY.

Remedy: DEALERS WILL REPLACE THE WIPER ARMS AND RETAINING NUTS. THE RECALL BEGAN ON SEPTEMBER 5, 2006. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.

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Recall 06V155000 — STEERING:LINKAGES:TIE ROD ASSEMBLY

| 126,743 vehicles affected

Defect: ON CERTAIN PASSENGER VEHICLES,THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT.

Consequence: THE DRIVER MAY NOTICE THAT THE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE OUTER BALL JOINT TIE RODS WITH IMPROVED OUTER BALL JOINT TIE RODS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 23, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.

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Recall 03V434000 — WHEELS

| 2,586 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS WHEEL SPEED SIGNAL.

Consequence: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION.

Remedy: DEALERS WILL REPLACE THE FRONT WHEEL SENSORS. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO CARS AT 1-800-458-1552.

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Recall 03V391000 — SEAT BELTS:REAR/OTHER

| 18,692 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES, THE SEAT BELT ATTACHMENT(S) FOR THE SECOND AND THIRD ROW SEAT(S) MAY NOT HAVE BEEN FITTED PROPERLY.

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT AND REPAIR THE SECOND AND/OR THIRD ROW SEAT BELT ATTACHMENTS. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.

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Owner Complaints for the 2004 VOLVO XC90

669 complaints have been filed with NHTSA for the 2004 VOLVO XC90. Below is a breakdown by vehicle component.

Electrical System
Complaints: 152 2 Crashes 1 Fire 1 Injury
Power Trainautomatic Transmission
Complaints: 102
Power Train
Complaints: 37
Fuelpropulsion System
Complaints: 34
Fuel System Gasoline
Complaints: 32 1 Injury
Exterior Lighting
Complaints: 30
Engine
Complaints: 28
Air Bags
Complaints: 26 1 Crash
Vehicle Speed Control
Complaints: 16 1 Crash
Steering
Complaints: 15 1 Crash
Unknown Or Other
Complaints: 15
Engine And Engine Cooling
Complaints: 12
Electronic Stability Control Esc
Complaints: 11
Service Brakes
Complaints: 10 2 Crashes 1 Injury
Wheels
Complaints: 10
Suspension
Complaints: 9
Fuel System Gasolinedeliveryfuel Pump
Complaints: 8
Structure
Complaints: 7
Suspensionrear
Complaints: 7
Engine And Engine Coolingengine
Complaints: 6
Equipment
Complaints: 5
Suspensionfrontwheel Bearing
Complaints: 5
Tires
Complaints: 5
Electrical Systemignition
Complaints: 4 1 Crash
Engine And Engine Coolingcooling System
Complaints: 4
Seat Belts
Complaints: 4
Service Brakes Hydraulic
Complaints: 4
Latcheslockslinkages
Complaints: 3
Power Traindriveline
Complaints: 3
Steeringlinkagestie Rod Assembly
Complaints: 3
Structurebody
Complaints: 3
Suspensionfront
Complaints: 3
Visibilitysunmoon Roof Assembly
Complaints: 3
Air Bagsfrontal
Complaints: 2 1 Crash 1 Injury
Air Bagssidewindow
Complaints: 2 1 Crash 2 Injuries
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 2
Exterior Lightingheadlights
Complaints: 2
Fuel System Other
Complaints: 2
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 2
Structurebodydoor
Complaints: 2
Visibilitywiper
Complaints: 2
Air Bagsfrontalsensorcontrol Module
Complaints: 1
Child Seat
Complaints: 1
Electrical Systemignitionswitch
Complaints: 1
Electrical Systemsoftware
Complaints: 1
Electrical Systemwiringfront Underhood
Complaints: 1 1 Fire
Equipmentelectricalradiotape Deckcd Etc
Complaints: 1
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 1
Fuel System Diesel
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Interior Lighting
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Parking Brake
Complaints: 1
Power Trainautomatic Transmissioncooling Unit And Lines
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Trainaxle Hubs
Complaints: 1
Power Trainclutch Assembly
Complaints: 1 1 Crash
Power Traintransfer Case 4 Wheel Drive
Complaints: 1 1 Crash
Seat Beltsfrontanchorage
Complaints: 1
Seat Beltsrearother
Complaints: 1
Seats
Complaints: 1 1 Fire 1 Injury
Seatsfront Assemblyseat Heatercooler
Complaints: 1 1 Fire 1 Injury
Seatsmidrear Assembly
Complaints: 1
Service Brakes Electric
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 1 1 Crash
Steering Steering Wheelhandle Bar
Complaints: 1
Steeringcolumn
Complaints: 1
Steeringhydraulic Power Assist System
Complaints: 1
Structurebodyhatchbackliftgate
Complaints: 1 1 Injury
Structurebodytailgatehinge And Attachments
Complaints: 1
Suspensionfrontcontrol Armupper Ball Joint
Complaints: 1
Suspensionfrontshock Absorber
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Traction Control System
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilitywindshield Wiperwasher
Complaints: 1

Most Recent Complaints

#11647245 | ELECTRICAL SYSTEM | | N/A miles
Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has happened numerous times and it is unsafe to drive without a speedometer, tachometer, odometer fuel gauge, and temperature gauge. It has now stopped altogether. Gauges just sit there and bounce
#11626848 | ELECTRICAL SYSTEM | | N/A miles
Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is
#11626848 | ENGINE | | N/A miles
Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is
#11626848 | FUEL/PROPULSION SYSTEM | | N/A miles
Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is
#11522371 | FUEL/PROPULSION SYSTEM | | N/A miles
Few days ago I came home, parked the car inside the garage and went inside. An hour later I went to the garage for something and noticed a very strong gasoline odor coming from the car. It is not coming from the reservoir and I did not put any fuel recently, so it can't be explained with a fuel spill. I suspect it is coming from the fuel pump. I as hoping or it to goo away, but it did not. It has been a week already.

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Safety Rating for the 2004 VOLVO XC90

NHTSA has not yet tested the 2004 VOLVO XC90 in its New Car Assessment Program.

Technical Service Bulletins for the 2004 VOLVO XC90

Volvo Car USA, LLC has issued 22 technical service bulletins (TSBs) for the 2004 VOLVO XC90. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TJ21965.7.0-2019 — ENGINE AND ENGINE COOLING

This is a Technical Journal: Oil in cooling system. New cleaning method developed.

ST-227-2018-08-1 — TIRES

Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.

SPJ33554-1-0-201 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Service Product Journal: Software Purchase Failed - General error occured - VDS / SPA / CMA cars. Download software fix

TJ25788 1 3-2017 — ELECTRICAL SYSTEM

Title BLIS fault tracing . Status Released Status 2012 - Ref No US25788.1.1 en - US Date 04 - 16 Issue 2012 - Issuer - Date 01 - 19 Vida Partner 3 US 7510 Volvo Cars North America Reference Func Group 8462 Func Desc electrical outside mirrors , compl Attachment...

SMB00-425-2017-0 — EQUIPMENT

Wiper blade replacements due to wear or a quantifiable manufacturing defect are covered under the Adjustment Coverage period for 12 months or 12,000 miles/20,000 kilometers, whichever occurs first.

SPJ31593 — EQUIPMENT ADAPTIVE/MOBILITY

There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic...

SB-49325 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

VOLVO: ON SOME VEHICLES, THE SOFTWARE FOR TRANSMISSION CONTROL MODULE (TCM) FAILS TO CONTAIN OPTIMAL CALIBRATION SETTINGS, AND WOULD NEED TO INSTALL UPGRADED TCM SOFTWARE. MODELS 2003-2005 XC90. *PE

TJ 27303 — EXTERIOR LIGHTING:HEADLIGHTS

HEADLAMP MOISTURE DUE TO BROKEN GUIDE PIN. VOLVO. *KB

TJ-7319 — POWER TRAIN:AXLE ASSEMBLY

FRONT LEFT FROST PLUG DISPLACEMENT CAN CAUSE AXLE GREASE TO MIX WITH THE AUTOMATIC TRANSMISSION FLUID (ATF). *KB

28-200 — ENGINE AND ENGINE COOLING:ENGINE

VOLVO: EXTEND WARRANTY COVERAGE FOR THE ENGINE MANAGEMENT SOFTWARE (EMS) ON SOME MODEL YEAR 2003-2008 MODELS. P45 CSC LETTER WAS RECEIVED. *PE REF: 10026144 (P-46), 10026145 (P-54), 10026146 (P-55), 10026147 (P-76). UPDATED 6/10/09. *PE

Showing 10 of 22 technical service bulletins.

NHTSA Investigations for the 2004 VOLVO XC90

NHTSA has opened 2 investigations into potential safety defects in the 2004 VOLVO XC90.

Investigation PE09039 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Closed

Opened:

FUEL PUMP LEAK

Investigation PE05064 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES Closed

Opened:

WINDSHIELD WIPER ARM PERFORMANCE

Other Model Years of the VOLVO XC90

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Other VOLVO Models

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