2016 VOLKSWAGEN CC — Problems, Recalls & Safety Data
N/A
Safety Rating
38
Owner Complaints
6
Recalls
33
Service Bulletins
0
Investigations
Overview of the 2016 VOLKSWAGEN CC
The 2016 VOLKSWAGEN CC has received a total of 38 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, UNKNOWN OR OTHER. 33 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (11 complaints), Fuelpropulsion System (7 complaints), and Electrical System (4 complaints).
Recalls for the 2016 VOLKSWAGEN CC
NHTSA has recorded 6 recalls for the 2016 VOLKSWAGEN CC, potentially affecting up to 434,064 vehicles.
Recall 19V535000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 27,822 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
View full details →Recall 19V014000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 119,394 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact...
View full details →Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 17V509000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 280,915 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
View full details →Recall 17V287000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
| 23 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Consequence: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
View full details →Recall 16V464000 — LATCHES/LOCKS/LINKAGES
| 5,658 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear...
Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
View full details →Owner Complaints for the 2016 VOLKSWAGEN CC
38 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN CC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 11 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 7 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no warning when this happens, it just decides to stop at any given time. This page will not allow me to upload the other scanned diagnosis that was repaired from 2020. Please advise.
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle operates normally, until the next cold start (vehicle is at rest for 30 or more minutes). Here is an example that shows the danger of this situation. When I back out onto my street, and I put the car in drive, a driver behind me expects me to move. That driver is not expecting a stationary car (stalled, in park, or anything else like the situation I am describing). That creates a safety issue because the driver behind me may not slow down. That driver could then collide with my stationary vehiclle. That could result in injuries or loss of life, to me, or to the driver or passengers in the car that hit me. I spoke to a VW dealer about this, Cherry Hill Volkswagen. They looked up information, and then replied to me "that's normal for that vehicle". The problem is this. That's not normal for any vehicle. That's a bad answer. I have been driving for 50 years, and I have never had any vehicle that performed this way, and I don't know anyone who has. That means it's not normal. If the dealer said "many drivers who own the same vehicle as you do have reported the same problem", that makes it a frequently occurring problem. It does NOT make it normal. Because the dealer did not acknowledge a problem, there has been no effort to correct it. - If every driver who purchased a 2016 VW CC encountered this problem, then every one of those vehicles should have been recalled so that Volkswagen could repair the problem. - If some of the vehicles that were purchased had the problem and others did not, that proves that it is a correctable problem. If NHTSA is aware of this problem and has not directed Volkswagen to correct it, then you are not doing your job.
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle operates normally, until the next cold start (vehicle is at rest for 30 or more minutes). Here is an example that shows the danger of this situation. When I back out onto my street, and I put the car in drive, a driver behind me expects me to move. That driver is not expecting a stationary car (stalled, in park, or anything else like the situation I am describing). That creates a safety issue because the driver behind me may not slow down. That driver could then collide with my stationary vehiclle. That could result in injuries or loss of life, to me, or to the driver or passengers in the car that hit me. I spoke to a VW dealer about this, Cherry Hill Volkswagen. They looked up information, and then replied to me "that's normal for that vehicle". The problem is this. That's not normal for any vehicle. That's a bad answer. I have been driving for 50 years, and I have never had any vehicle that performed this way, and I don't know anyone who has. That means it's not normal. If the dealer said "many drivers who own the same vehicle as you do have reported the same problem", that makes it a frequently occurring problem. It does NOT make it normal. Because the dealer did not acknowledge a problem, there has been no effort to correct it. - If every driver who purchased a 2016 VW CC encountered this problem, then every one of those vehicles should have been recalled so that Volkswagen could repair the problem. - If some of the vehicles that were purchased had the problem and others did not, that proves that it is a correctable problem. If NHTSA is aware of this problem and has not directed Volkswagen to correct it, then you are not doing your job.
unknown
Safety Rating for the 2016 VOLKSWAGEN CC
NHTSA has not yet tested the 2016 VOLKSWAGEN CC in its New Car Assessment Program.
Technical Service Bulletins for the 2016 VOLKSWAGEN CC
Volkswagen Group of America, Inc. has issued 33 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
VWP-23-01 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
TT 01 20 05_3 — EQUIPMENT:ELECTRICAL
Diagnostic aid for DTC P0088 & P1025.
V941901201152118 — EXTERIOR LIGHTING
Exterior Lights, Moisture Accumulation. Update model year applicability to include 2022.
VWP-21-03 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on the new Intake Manifold Warranty Extension for 2013, 2014, 2016 & 2017 Model Year with Engine Codes CBFA and CCTA
V271901201189416 — ELECTRICAL SYSTEM
Battery testing. Updated to include additional model and model year applicability.
TT 01 20 05 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Symptom based diagnostic assistance for high pressure fuel pump being out of time.
TRMGADMV_VW — AIR BAGS
In conjunction with the Georgia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 7,900 Volkswagen owners in the State of Georgia on January 24, 2020.
VWP-19-07 — AIR BAGS
This Document informs dealers of the new Airbag Control Module Warranty Extension
16CCServXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V911901_2055729 — EQUIPMENT:ELECTRICAL
Update to PR Code metadata.
Showing 10 of 33 technical service bulletins.
NHTSA Investigations for the 2016 VOLKSWAGEN CC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN CC
- 2011 VOLKSWAGEN CC — 120 complaints
- 2012 VOLKSWAGEN CC — 337 complaints
- 2013 VOLKSWAGEN CC — 188 complaints
- 2014 VOLKSWAGEN CC — 102 complaints
- 2015 VOLKSWAGEN CC — 49 complaints
- 2016 VOLKSWAGEN CC (current)
- 2017 VOLKSWAGEN CC — 4 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints