NHTSA Complaint #11520704 — 2016 VOLKSWAGEN CC

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11520704
Vehicle 2016 VOLKSWAGEN CC
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no warning when this happens, it just decides to stop at any given time. This page will not allow me to upload the other scanned diagnosis that was repaired from 2020. Please advise.

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