2011 VOLKSWAGEN CC — Problems, Recalls & Safety Data
N/A
Safety Rating
120
Owner Complaints
4
Recalls
25
Service Bulletins
0
Investigations
Overview of the 2011 VOLKSWAGEN CC
The 2011 VOLKSWAGEN CC has received a total of 120 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 25 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (31 complaints), Engine (26 complaints), and Fuelpropulsion System (16 complaints).
Recalls for the 2011 VOLKSWAGEN CC
NHTSA has recorded 4 recalls for the 2011 VOLKSWAGEN CC, potentially affecting up to 1,719,946 vehicles.
Recall 17V509000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 280,915 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
View full details →Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 363,713 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 15V483000 — AIR BAGS:FRONTAL
| 415,825 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...
View full details →Owner Complaints for the 2011 VOLKSWAGEN CC
120 complaints have been filed with NHTSA for the 2011 VOLKSWAGEN CC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 31 | 2 | 0 | 2 | 0 |
| Engine | 26 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 16 | 0 | 0 | 1 | 0 |
| Steering | 13 | 0 | 0 | 0 | 0 |
| Electrical System | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Power Train | 6 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinefuel Injection System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
| Visibilitywindshield Wiperwasher | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2011 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed with clockspring failure. The dealer informed the contact that the clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 165,000.
TL* THE CONTACT'S SON OWNS A 2011 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHEN HER SON STARTED THE VEHICLE, THE STEERING COLUMN LOCK INDICATOR LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT'S SON RESTARTED THE VEHICLE AND TURNED THE STEERING WHEEL TO DISENGAGE THE LOCK TO KEEP THE VEHICLE IDLING. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TPKE, GLASTONBURY, CT 06033, (860) 633-0261) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DECLINED TO ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 127,000.*DT THE CONSUMER STATED THEY HAD TO MAKE REPAIRS TO THE VEHICLE DUE TO THE FACT THE MANUFACTURER STATED THEIR VIN WAS NOT INCLUDED IN THE RECALL. *TR
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AND FUEL SYSTEM FAILURE WITH THE VEHICLE. THE BATTERY WAS REPLACED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THERE WAS REDUCED POWER TO THE POINT THAT THE VEHICLE COULD SHUT DOWN AT ANY MOMENT, CREATING THE RISK FOR A POTENTIAL CRASH. THE VEHICLE WAS DRIVEN TO CITY CHEVROLET OF SAN DIEGO (2111 MORENA BLVD, SAN DIEGO, CA 92110, (619) 597-1636). THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT INDICATED THAT IT MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT THERE WAS A PROGRESSING INTERMITTENT ELECTRICAL AND FUEL SYSTEM FAILURE WITH THE VEHICLE. THE BATTERY WAS REPLACED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THERE WAS REDUCED POWER TO THE POINT THAT THE VEHICLE COULD SHUT DOWN AT ANY MOMENT, CREATING THE RISK FOR A POTENTIAL CRASH. THE VEHICLE WAS DRIVEN TO CITY CHEVROLET OF SAN DIEGO (2111 MORENA BLVD, SAN DIEGO, CA 92110, (619) 597-1636). THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT INDICATED THAT IT MAY BE RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Safety Rating for the 2011 VOLKSWAGEN CC
NHTSA has not yet tested the 2011 VOLKSWAGEN CC in its New Car Assessment Program.
Technical Service Bulletins for the 2011 VOLKSWAGEN CC
Volkswagen Group of America, Inc. has issued 25 technical service bulletins (TSBs) for the 2011 VOLKSWAGEN CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WLA-22-15 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V2418012045138_9 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update to model year applicability.
TRMDMVID_VW — AIR BAGS
In conjunction with the Idaho DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 406 Volkswagen owners in the State of Idaho on August 30, 2021.
TRMMRFL_VW — AIR BAGS
In conjunction with the City of Miramar, Volkswagen sent Takata airbag recall reminder notices to approximately 218 Volkswagen owners in the State of Florida on June 26, 2020.
V0018052010380_8 — EQUIPMENT
Update to include 2020-2021 model and model year applicability.
CC Tire FAQ — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This FAQ elaborates on the Volkswagen CC Tire Class Action Settlement.
V011709 2032577 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Update warranty table due to SAGA changes.
ODIS06162017 — AIR BAGS
Dealer Communication - ODIS Service Takata Airbag Recall Hotfix "Resolved".
TT 571004 — ELECTRICAL SYSTEM
UPDATE TO MODEL YEAR APPLICABILITY.
V581603-2039212 — STRUCTURE:BODY:DOOR
58 16 03 June 13, 2016 2039212 Supersedes Technical Bulletin 581503 dated July 21, 2015 to update Claim Processing statement. Corrosion on Rear Door in Trim Strip Area
Showing 10 of 25 technical service bulletins.
NHTSA Investigations for the 2011 VOLKSWAGEN CC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN CC
- 2006 VOLKSWAGEN CC — 0 complaints
- 2008 VOLKSWAGEN CC — 3 complaints
- 2009 VOLKSWAGEN CC — 185 complaints
- 2010 VOLKSWAGEN CC — 330 complaints
- 2011 VOLKSWAGEN CC (current)
- 2012 VOLKSWAGEN CC — 337 complaints
- 2013 VOLKSWAGEN CC — 188 complaints
- 2014 VOLKSWAGEN CC — 102 complaints
- 2015 VOLKSWAGEN CC — 49 complaints
- 2016 VOLKSWAGEN CC — 38 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints