2014 VOLKSWAGEN CC — Problems, Recalls & Safety Data
N/A
Safety Rating
102
Owner Complaints
5
Recalls
61
Service Bulletins
0
Investigations
Overview of the 2014 VOLKSWAGEN CC
The 2014 VOLKSWAGEN CC has received a total of 102 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 61 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (52 complaints), Fuelpropulsion System (12 complaints), and Electrical System (10 complaints).
Recalls for the 2014 VOLKSWAGEN CC
NHTSA has recorded 5 recalls for the 2014 VOLKSWAGEN CC, potentially affecting up to 1,720,198 vehicles.
Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 17V509000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 280,915 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
View full details →Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 363,713 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 15V483000 — AIR BAGS:FRONTAL
| 415,825 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...
View full details →Owner Complaints for the 2014 VOLKSWAGEN CC
102 complaints have been filed with NHTSA for the 2014 VOLKSWAGEN CC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 52 | 2 | 0 | 1 | 0 |
| Fuelpropulsion System | 12 | 1 | 0 | 1 | 0 |
| Electrical System | 10 | 0 | 0 | 0 | 0 |
| Engine | 6 | 0 | 0 | 0 | 0 |
| Steering | 5 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 2 | 0 | 2 | 0 |
| Back Over Prevention Camera System | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestrunk Lidlatch | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
See attached document for complaint.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. I can only get up to 25-30 mph then the whining noise starts up to where I have to take my foot off the gas, let my speed drop itself then proceed to accelerate again which is very dangerous. Since I had already experienced this problem not even 3 years ago I knew but I still went to get the car diagnosed and again it is the same exact problem not even 3 years later.
Safety Rating for the 2014 VOLKSWAGEN CC
NHTSA has not yet tested the 2014 VOLKSWAGEN CC in its New Car Assessment Program.
Technical Service Bulletins for the 2014 VOLKSWAGEN CC
Volkswagen Group of America, Inc. has issued 61 technical service bulletins (TSBs) for the 2014 VOLKSWAGEN CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V3718022033975_13 — POWER TRAIN
Fluid requirements
DC_3GSunsetUPD — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
TRMDMV_GA_VW — AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Volkswagen sent Takata airbag recall reminder notices to approximately 4,588 Volkswagen owners in the State of Georgia on June 22, 2022.
Car-Net_MY14_16 — COMMUNICATION:MANUFACTURER TELEMATICS
VW Car-Net - Letter MY 2014-2016
TRMTN_VW — AIR BAGS
In conjunction with the Tennessee DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,400 Volkswagen owners in the State of Tennessee July 7, 2020.
TK Services_VW — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Effective immediately, TK Services Inc. will resume scheduling part pick-up from dealerships and service centers.
TRMCACBAR_VW — AIR BAGS
In conjunction with the California Bureau of Automotive Repair, Volkswagen sent Takata airbag recall reminder notices to approximately 21,100 Volkswagen owners in the state of California on January 14, 2020.
Circular 24EF — ELECTRICAL SYSTEM:SOFTWARE
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected...
V871812-2005566 — EQUIPMENT ADAPTIVE/MOBILITY
Update vehicle metadata.
V241709 2045138 — EQUIPMENT
Update information regarding Top Tier brochure part number andVW literature ordering address
Showing 10 of 61 technical service bulletins.
NHTSA Investigations for the 2014 VOLKSWAGEN CC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN CC
- 2009 VOLKSWAGEN CC — 185 complaints
- 2010 VOLKSWAGEN CC — 330 complaints
- 2011 VOLKSWAGEN CC — 120 complaints
- 2012 VOLKSWAGEN CC — 337 complaints
- 2013 VOLKSWAGEN CC — 188 complaints
- 2014 VOLKSWAGEN CC (current)
- 2015 VOLKSWAGEN CC — 49 complaints
- 2016 VOLKSWAGEN CC — 38 complaints
- 2017 VOLKSWAGEN CC — 4 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints