2012 VOLKSWAGEN CC — Problems, Recalls & Safety Data

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N/A

Safety Rating

337

Owner Complaints

24 Crashes 4 Fires

6

Recalls

ACTIVE RECALL

43

Service Bulletins

0

Investigations

Overview of the 2012 VOLKSWAGEN CC

The 2012 VOLKSWAGEN CC has received a total of 337 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 43 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (85 complaints), Engine (64 complaints), and Fuelpropulsion System (58 complaints).

Recalls for the 2012 VOLKSWAGEN CC

NHTSA has recorded 6 recalls for the 2012 VOLKSWAGEN CC, potentially affecting up to 1,720,202 vehicles.

Recall 18V329000 — UNKNOWN OR OTHER

| 252 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

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Recall 17V509000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 280,915 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

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Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 363,713 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...

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Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 659,493 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...

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Recall 15V483000 — AIR BAGS:FRONTAL

| 415,825 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...

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Recall 11V312000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

| 4 vehicles affected

Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.

Consequence: WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.

Remedy: VOLKSWAGEN WILL REPLACE THE TPMS SENSORS WITH THE PROPER SENSORS TO MAKE THE TPMS SYSTEM OF THE VEHICLES COMPLIANT WITH FMVSS 138. AS OF JUNE 1, 2011, VOLKSWAGEN HAS CONTACTED ALL AFFECTED CUSTOMERS TO SCHEDULE THE REPAIRS FREE OF CHARGE....

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Owner Complaints for the 2012 VOLKSWAGEN CC

337 complaints have been filed with NHTSA for the 2012 VOLKSWAGEN CC. Below is a breakdown by vehicle component.

Most Recent Complaints

#11654885 | WHEELS | | N/A miles
The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my kind are liars, stealing from Americans and needed to be taken to my country and I would be in trouble for calling them falsely reporting repairs needed to gain free mechanic repairs so I would not have to come out of pocket.
#11587015 | ELECTRICAL SYSTEM | | N/A miles
I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission
#11587015 | POWER TRAIN | | N/A miles
I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11584641 | FUEL/PROPULSION SYSTEM | | N/A miles
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Safety Rating for the 2012 VOLKSWAGEN CC

NHTSA has not yet tested the 2012 VOLKSWAGEN CC in its New Car Assessment Program.

Technical Service Bulletins for the 2012 VOLKSWAGEN CC

Volkswagen Group of America, Inc. has issued 43 technical service bulletins (TSBs) for the 2012 VOLKSWAGEN CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TT 10-18-02_2 — ENGINE

Engine Assembly Tip

Circular24EFREV1 — ENGINE AND ENGINE COOLING

Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected...

TRMTXDMV_VW — AIR BAGS

In conjunction with the Houston Dept. of Neighborhoods, Volkswagen will be sending Takata airbag recall reminder notices to approximately 4,600 Volkswagen owners in the state of Texas on November 4, 2019.

V241705 2047363 — EQUIPMENT

Information only. Replacement intake manifolds for CCTA engines have an improved intake manifold flap valve -N316.The new -N316- valve has 3 hose ports rather than 2 (See Figure 1), requiring a fresh air line be installed during intake manifold replacement. This fresh air line will prevent dirt and debris from...

ODIS — AIR BAGS

Dealer Communication - ODIS Service TDI Flash & Takata Airbag Recall

V571607-2038995 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update claim processing statement.

V001601 2034407 — EQUIPMENT

Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If...

V481502 2041096 — STEERING

Technical Bulletin (Electro-mechanical Steering Noise): In connection with the toothed belt the motor of the APA steering makes noise during operation. In some situations the noise can be heard in the passenger compartment. This document contains information on how to diagnose, and service this issue.

TT 21-10-02 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Tech Tips: The document discusses the conditions of when turbo can to be fixed or replaced

581403 — STRUCTURE:BODY:DOOR

Corrosion on Rear Door in Trim Strip Area

Showing 10 of 43 technical service bulletins.

NHTSA Investigations for the 2012 VOLKSWAGEN CC

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN CC

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Other VOLKSWAGEN Models

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