2013 VOLKSWAGEN CC — Problems, Recalls & Safety Data
N/A
Safety Rating
188
Owner Complaints
5
Recalls
65
Service Bulletins
0
Investigations
Overview of the 2013 VOLKSWAGEN CC
The 2013 VOLKSWAGEN CC has received a total of 188 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 65 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (88 complaints), Engine (19 complaints), and Fuelpropulsion System (16 complaints).
Recalls for the 2013 VOLKSWAGEN CC
NHTSA has recorded 5 recalls for the 2013 VOLKSWAGEN CC, potentially affecting up to 1,720,198 vehicles.
Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 17V509000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 280,915 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
View full details →Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 363,713 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 15V483000 — AIR BAGS:FRONTAL
| 415,825 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...
View full details →Owner Complaints for the 2013 VOLKSWAGEN CC
188 complaints have been filed with NHTSA for the 2013 VOLKSWAGEN CC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 88 | 5 | 0 | 4 | 0 |
| Engine | 19 | 1 | 0 | 1 | 0 |
| Fuelpropulsion System | 16 | 0 | 0 | 1 | 0 |
| Electrical System | 15 | 0 | 0 | 0 | 0 |
| Steering | 8 | 1 | 0 | 0 | 0 |
| Wheels | 7 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 6 | 1 | 0 | 1 | 0 |
| Service Brakes | 5 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 1 | 0 |
| Fuel System Gasoline | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontaldriver Clockspringspiral Cassette | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemhorn | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemwiring Rear Compartmenttrunk | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingbrake Lights | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard
While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard
While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard
The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.
The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.
Safety Rating for the 2013 VOLKSWAGEN CC
NHTSA has not yet tested the 2013 VOLKSWAGEN CC in its New Car Assessment Program.
Technical Service Bulletins for the 2013 VOLKSWAGEN CC
Volkswagen Group of America, Inc. has issued 65 technical service bulletins (TSBs) for the 2013 VOLKSWAGEN CC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V171901201285556 — ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
V011812201460318 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Software Version Management (SVM) instruction. Update to require 70amp minimum battery charger during procedure.
Circular 24EO — ELECTRICAL SYSTEM:SOFTWARE
Engine control module software designed and certified for a similar model/model year was used in vehicles affected by this action. It is undetermined whether there could be an impact to OBD or emissions.
Circular 24EO — ENGINE AND ENGINE COOLING
Engine control module software designed and certified for a similar model/model year was used in vehicles affected by this action. It is undetermined whether there could be an impact to OBD or emissions.
Dealer 24EO — ENGINE AND ENGINE COOLING
Engine control module software designed and certified for a similar model/model year was used in vehicles affected by this action. It is undetermined whether there could be an impact to OBD or emissions.
Dealer 24EO — ELECTRICAL SYSTEM:SOFTWARE
Engine control module software designed and certified for a similar model/model year was used in vehicles affected by this action. It is undetermined whether there could be an impact to OBD or emissions.
CC Tire FAQ — TIRES
This FAQ elaborates on the Volkswagen CC Tire Class Action Settlement.
1315CCServXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V911701_2035473 — ELECTRICAL SYSTEM
Infotainment worksheet.
V001808-2053065 — AIR BAGS
Additional Safety Inquiry and Reporting instruction.
Showing 10 of 65 technical service bulletins.
NHTSA Investigations for the 2013 VOLKSWAGEN CC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN CC
- 2008 VOLKSWAGEN CC — 3 complaints
- 2009 VOLKSWAGEN CC — 185 complaints
- 2010 VOLKSWAGEN CC — 330 complaints
- 2011 VOLKSWAGEN CC — 120 complaints
- 2012 VOLKSWAGEN CC — 337 complaints
- 2013 VOLKSWAGEN CC (current)
- 2014 VOLKSWAGEN CC — 102 complaints
- 2015 VOLKSWAGEN CC — 49 complaints
- 2016 VOLKSWAGEN CC — 38 complaints
- 2017 VOLKSWAGEN CC — 4 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints