2012 VAN HOOL TD925 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
6
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2012 VAN HOOL TD925
The 2012 VAN HOOL TD925 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING, SEATS. 5 technical service bulletins have been issued by Van Hool N.V. for this model year.
Recalls for the 2012 VAN HOOL TD925
NHTSA has recorded 7 recalls for the 2012 VAN HOOL TD925, potentially affecting up to 3,795 vehicles.
Recall 17V064000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 1,396 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Consequence: Reduced steering ability can increase the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
View full details →Recall 16V857000 — STEERING
| 1,612 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...
View full details →Recall 16V144000 — SEATS
| 205 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began...
View full details →Recall 14V569000 — STEERING
| 158 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.
Consequence: Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer...
View full details →Recall 12V505000 — FUEL SYSTEM, OTHER:FUEL FILTER
| 136 vehicles affected
Defect: Van Hool is recalling certain model year 2012 TD925 motorcoaches, manufactured from October 2011, through July 2012, equipped with a Cummins ISX engine and a Fuel Pro fuel filter located behind the left tag axle tire. In the event of a left tag axle tire blow out, debris from the blown tire may damage the Fuel Pro fuel filter compartment...
Consequence: Damage to the base plate may lead to a fuel leak inside the engine compartment. A fuel leak, in the presence of an ignition source, may result in a vehicle fire.
Remedy: Van Hool through their US agent, ABC Bus, Inc., will notify owners, and dealers will install a thicker base plate to protect the fuel filter, free of charge. The safety recall began on December 13, 2012. Owners may contact ABC...
View full details →Recall 12V505000 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
| 136 vehicles affected
Defect: Van Hool is recalling certain model year 2012 TD925 motorcoaches, manufactured from October 2011, through July 2012, equipped with a Cummins ISX engine and a Fuel Pro fuel filter located behind the left tag axle tire. In the event of a left tag axle tire blow out, debris from the blown tire may damage the Fuel Pro fuel filter compartment...
Consequence: Damage to the base plate may lead to a fuel leak inside the engine compartment. A fuel leak, in the presence of an ignition source, may result in a vehicle fire.
Remedy: Van Hool through their US agent, ABC Bus, Inc., will notify owners, and dealers will install a thicker base plate to protect the fuel filter, free of charge. The safety recall began on December 13, 2012. Owners may contact ABC...
View full details →Recall 12V323000 — SEATS
| 152 vehicles affected
Defect: Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Consequence: In the event of a crash, there is an increased risk of injury to the seat occupant.
Remedy: Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll...
View full details →Owner Complaints for the 2012 VAN HOOL TD925
No complaints have been filed with NHTSA for the 2012 VAN HOOL TD925.
Safety Rating for the 2012 VAN HOOL TD925
NHTSA has not yet tested the 2012 VAN HOOL TD925 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 VAN HOOL TD925
Van Hool N.V. has issued 5 technical service bulletins (TSBs) for the 2012 VAN HOOL TD925. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB1718 — ELECTRICAL SYSTEM
Field Change Program: It has been reported that the red 6 mm2 power supply wire connected at stud âMP+24Vâ in junction box âVannerâ is not protected by a fuse. This wire runs from stud âMP+24Vâ to terminal block DVB in junction box EKA, from there the wire continues to fuse...
SB1250 — UNKNOWN OR OTHER
To Reinforce the TD925 Chassis in the drive axle area.
SB1254 — EQUIPMENT ADAPTIVE/MOBILITY
Field Change Program: To inspect auxiliary structure around front axle for not properly executed welds On the vehicles affected by this bulletin there is a possibility that the welding bead between some tubes of the front axle auxiliary structure and the main structure is insufficient. Although these tubes are part...
SB1276 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Product Improvement: New Vanner 70-Series VANN-Guard Battery Equalizer Van Hool NV has been informed by Vanner Inc., manufacturer of the above-mentioned equipment, that the Vanner VANN-Guard 70-60M 60 battery equalizer # VH 10983098 has been improved. The exterior of the new unit looks identical to the former unit. The difference...
SB1276 — ELECTRICAL SYSTEM
Product Improvement: New Vanner 70-Series VANN-Guard Battery Equalizer Van Hool NV has been informed by Vanner Inc., manufacturer of the above-mentioned equipment, that the Vanner VANN-Guard 70-60M 60 battery equalizer # VH 10983098 has been improved. The exterior of the new unit looks identical to the former unit. The difference...
NHTSA Investigations for the 2012 VAN HOOL TD925
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VAN HOOL TD925
- 2008 VAN HOOL TD925 — 0 complaints
- 2009 VAN HOOL TD925 — 0 complaints
- 2010 VAN HOOL TD925 — 0 complaints
- 2011 VAN HOOL TD925 — 0 complaints
- 2012 VAN HOOL TD925 (current)
- 2013 VAN HOOL TD925 — 0 complaints
- 2014 VAN HOOL TD925 — 0 complaints
- 2015 VAN HOOL TD925 — 0 complaints
- 2016 VAN HOOL TD925 — 0 complaints
- 2017 VAN HOOL TD925 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX35 — 1 total complaint
- VAN HOOL CX45 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints