2017 VAN HOOL TD925 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

2

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2017 VAN HOOL TD925

The 2017 VAN HOOL TD925 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY. 4 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2017 VAN HOOL TD925

NHTSA has recorded 2 recalls for the 2017 VAN HOOL TD925, potentially affecting up to 1,772 vehicles.

Recall 18V882000 — EQUIPMENT

| 244 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or...

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Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Owner Complaints for the 2017 VAN HOOL TD925

No complaints have been filed with NHTSA for the 2017 VAN HOOL TD925.

Safety Rating for the 2017 VAN HOOL TD925

NHTSA has not yet tested the 2017 VAN HOOL TD925 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 VAN HOOL TD925

Van Hool N.V. has issued 4 technical service bulletins (TSBs) for the 2017 VAN HOOL TD925. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB1444 — POWER TRAIN:AXLE ASSEMBLY

Trailing axle kingpin greasing instructions. This Service Bulletin is a reminder that the trailing axle kingpins must be greased more frequently than other greasing points on the vehicle. Experience has shown that this subject does not get due attention, leading to problems during greasing of the kingpin bearings. This Service...

SB1343 — VISIBILITY:WINDSHIELD

PRODUCT IMPROVEMENT: INTRODUCTION OF IMPROVED SEALING BETWEEN UPPER WINDSHIELD AND TRIM PANEL TO AVOID OBJECTS DROPPING BETWEEN THE UPPER WINDSHIELD AND THE TRIM PANEL, A LARGER NEOPRENE SEAL HAS BEEN INSTALLED ON PRODUCTION COACHES. THIS SEAL CAN BE INSTALLED ON OLDER COACHES AS OUTLINED IN THIS BULLETIN.

SB1323 — SUSPENSION

Service Information: Introduction to electronic controlled air suspension (ELC) The electronic controlled air suspension maintains the ride height by using an electronic control unit (ECU), height sensors, pressure sensors and solenoid valve blocks. The ECU uses the information of the height sensors and the pressure sensors to determine the proper...

SB1250 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

To Reinforce the TD925 Chassis in the drive axle area.

NHTSA Investigations for the 2017 VAN HOOL TD925

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL TD925

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Other VAN HOOL Models

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