2016 VAN HOOL TD925 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

4

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2016 VAN HOOL TD925

The 2016 VAN HOOL TD925 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING. 7 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2016 VAN HOOL TD925

NHTSA has recorded 4 recalls for the 2016 VAN HOOL TD925, potentially affecting up to 3,432 vehicles.

Recall 18V882000 — EQUIPMENT

| 244 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or...

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Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Recall 16V857000 — STEERING

| 1,612 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...

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Recall 15V743000 — SERVICE BRAKES, AIR

| 48 vehicles affected

Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.

Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus...

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Owner Complaints for the 2016 VAN HOOL TD925

No complaints have been filed with NHTSA for the 2016 VAN HOOL TD925.

Safety Rating for the 2016 VAN HOOL TD925

NHTSA has not yet tested the 2016 VAN HOOL TD925 in its New Car Assessment Program.

Technical Service Bulletins for the 2016 VAN HOOL TD925

Van Hool N.V. has issued 7 technical service bulletins (TSBs) for the 2016 VAN HOOL TD925. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB2492 — STEERING

The purpose of this service bulletin is to inform you that VDL Van Hool will switch over to other components for the front axle steering system. This switch-over will be cut into production as from units 89249 (TDX25 Diesel) and 89558 (TDX25 E). Previous references may be used further, but...

SB1719 — ELECTRICAL SYSTEM

Field Change Program: It has been reported that the red 6 mm2 power supply wire connected at stud “MP+24V” in junction box “Vanner” is not protected by a fuse. This wire runs from stud “MP+24V” to terminal block DVB in junction box EKA, from there the wire continues to fuse...

SB1279 — EQUIPMENT ADAPTIVE/MOBILITY

Field Change Program: To check propeller shaft for interference It has been reported that the propeller shaft can interfere with the body structure in off-road circumstances (for example when driving on a vessel for overseas transportation). This can be observed by the presence of scratches, abrasion and/or other signs of...

SB1334 — SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE

Field Change Program: To change "Quick release valve" of front axle brakes On the units mentioned in this Bulletin it is necessary to change the pre-assembled quick release valve VH11173539 (together with two-way valve VH637209080) of the front axle brakes by preassembled relay valve VH11480342. To address this change, Van...

SB1332 — SEAT BELTS:REAR/OTHER

Field Change Program: To replace backrest of rear bench outer seats On above mentioned vehicles the backrest of the rear bench outer seats must be replaced to improve the safety belt installation of these seats. To address this issue, Van Hool is conducting a Field Change Program. Owners and operators...

SB1332 — SEATS

Field Change Program: To replace backrest of rear bench outer seats On above mentioned vehicles the backrest of the rear bench outer seats must be replaced to improve the safety belt installation of these seats. To address this issue, Van Hool is conducting a Field Change Program. Owners and operators...

SB-1295 — EQUIPMENT

VANHOOL BUS: LH FRONT WHEEL HOUSING ON COACH INTERIOR IS COMPROMISED BY THE ROUTING AND CLAMPING OF 110VAC CABLES AND WOULD NEED CHECKING AND UNDER COVER ARE ADDITIONAL SPACERS ARE ADDED TO RE-SECURE AND ROUTE CABLES. MODEL TD925. NO YEARS LISTED. *PE

NHTSA Investigations for the 2016 VAN HOOL TD925

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL TD925

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Other VAN HOOL Models

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