2011 VAN HOOL TD925 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
6
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2011 VAN HOOL TD925
The 2011 VAN HOOL TD925 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING. 5 technical service bulletins have been issued by VAN HOOL N.V. for this model year.
Recalls for the 2011 VAN HOOL TD925
NHTSA has recorded 6 recalls for the 2011 VAN HOOL TD925, potentially affecting up to 5,008 vehicles.
Recall 17V064000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 1,396 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Consequence: Reduced steering ability can increase the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
View full details →Recall 16V857000 — STEERING
| 1,612 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...
View full details →Recall 14V569000 — STEERING
| 158 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.
Consequence: Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer...
View full details →Recall 12V323000 — SEATS
| 152 vehicles affected
Defect: Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
Consequence: In the event of a crash, there is an increased risk of injury to the seat occupant.
Remedy: Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll...
View full details →Recall 12V257000 — ELECTRONIC STABILITY CONTROL (ESC)
| 17 vehicles affected
Defect: VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2010-2012 C2045, 2011-2012 T2140, 2010-2011 T2145 AND 2011 TD925 MOTORCOACHES, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM AUGUST 2005, THROUGH SEPTEMBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM....
Consequence: THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON JULY 2, 2012. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.
View full details →Recall 10V603000 — VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
| 1,673 vehicles affected
Defect: VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.
Consequence: EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.
Remedy: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY...
View full details →Owner Complaints for the 2011 VAN HOOL TD925
No complaints have been filed with NHTSA for the 2011 VAN HOOL TD925.
Safety Rating for the 2011 VAN HOOL TD925
NHTSA has not yet tested the 2011 VAN HOOL TD925 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 VAN HOOL TD925
VAN HOOL N.V. has issued 5 technical service bulletins (TSBs) for the 2011 VAN HOOL TD925. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB2345 — STRUCTURE
Two different types of step nose lighting units have been installed during manufacturing. ï· The early units (which are limited available as spare part) are provided with a LED card for the âdownwardâ light and an optical fiber for the âupwardâ light. These units have a small circuit board with...
SB1702 — ENGINE AND ENGINE COOLING
Service information Bulletin: Stress-free installation of flex pipe This service bulletin gives step-by-step instructions on how to install the flex pipe properly. The flexible part of the flex pipe handles thermal expansion and engine vibration, and is prone to premature breakdown in case of incorrect installation.
SB1250 — STRUCTURE
Field Change Service Bulletin: To Reinforce the TD925 Chassis in the Drive Axle Area This procedure has been released to owners of affected Van Hool TD925 coaches in order to reinforce and repair frame cracks if they exist on the cross members in the drive axle areas. Affected VIN numbers...
SB1295 — WHEELS
Field Change Program: Proper attachment and securement of 11Vac cables above LH front wheel housing Field reports have shown that the routing and the clamping of the 110Vac cables above the LH front wheel housing on the coach interior can be compromised and needs to be checked. Additional spacers under...
1295 — WHEELS
Field Change Program: Proper attachment and securement of 11Vac cables above LH front wheel housing Field reports have shown that the routing and the clamping of the 110Vac cables above the LH front wheel housing on the coach interior can be compromised and needs to be checked. Additional spacers under...
NHTSA Investigations for the 2011 VAN HOOL TD925
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VAN HOOL TD925
- 2008 VAN HOOL TD925 — 0 complaints
- 2009 VAN HOOL TD925 — 0 complaints
- 2010 VAN HOOL TD925 — 0 complaints
- 2011 VAN HOOL TD925 (current)
- 2012 VAN HOOL TD925 — 0 complaints
- 2013 VAN HOOL TD925 — 0 complaints
- 2014 VAN HOOL TD925 — 0 complaints
- 2015 VAN HOOL TD925 — 0 complaints
- 2016 VAN HOOL TD925 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX35 — 1 total complaint
- VAN HOOL CX45 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints