2015 VAN HOOL TD925 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
8
Recalls
3
Service Bulletins
1
Investigation
Overview of the 2015 VAN HOOL TD925
The 2015 VAN HOOL TD925 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). 3 technical service bulletins have been issued by Van Hool N.V. for this model year.
Recalls for the 2015 VAN HOOL TD925
NHTSA has recorded 9 recalls for the 2015 VAN HOOL TD925, potentially affecting up to 5,688 vehicles.
Recall 18V882000 — EQUIPMENT
| 244 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
Consequence: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Remedy: Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or...
View full details →Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 1,528 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
View full details →Recall 17V064000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 1,396 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Consequence: Reduced steering ability can increase the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
View full details →Recall 16V857000 — STEERING
| 1,612 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...
View full details →Recall 15V743000 — SERVICE BRAKES, AIR
| 48 vehicles affected
Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle...
Consequence: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.
Remedy: Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus...
View full details →Recall 16V144000 — SEATS
| 205 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2012 A300L, 2011 C2045, 2011-2013 T2145, 2012-2015 TD925, 2016 TDX25, and 2014-2015 TX45 motor coaches equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: Van Hool will notify owners, and dealers for the manufacturer of the seat will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began...
View full details →Recall 15V422000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 50 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
Consequence: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
Remedy: Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be...
View full details →Recall 15V422000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 50 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
Consequence: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
Remedy: Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be...
View full details →Recall 15V331000 — STEERING
| 555 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
Consequence: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
Remedy: ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van...
View full details →Owner Complaints for the 2015 VAN HOOL TD925
No complaints have been filed with NHTSA for the 2015 VAN HOOL TD925.
Safety Rating for the 2015 VAN HOOL TD925
NHTSA has not yet tested the 2015 VAN HOOL TD925 in its New Car Assessment Program.
Technical Service Bulletins for the 2015 VAN HOOL TD925
Van Hool N.V. has issued 3 technical service bulletins (TSBs) for the 2015 VAN HOOL TD925. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WP1078 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To isolate fuel tank from understructure. This work procedure explains how to isolate the fuel tank from the understructure to prevent fuel tank cracking due to structural loads during severe operating conditions.
SB1323 — ELECTRICAL SYSTEM
Service Information: Introduction to electronic controlled air suspension (ELC) The electronic controlled air suspension maintains the ride height by using an electronic control unit (ECU), height sensors, pressure sensors and solenoid valve blocks. The ECU uses the information of the height sensors and the pressure sensors to determine the proper...
SB1323 — SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
Service Information: Introduction to electronic controlled air suspension (ELC) The electronic controlled air suspension maintains the ride height by using an electronic control unit (ECU), height sensors, pressure sensors and solenoid valve blocks. The ECU uses the information of the height sensors and the pressure sensors to determine the proper...
NHTSA Investigations for the 2015 VAN HOOL TD925
NHTSA has opened 1 investigation into potential safety defects in the 2015 VAN HOOL TD925.
Investigation EQ19001 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY Closed
Opened:
Seat Belt Buckle Casings may Fail
Other Model Years of the VAN HOOL TD925
- 2010 VAN HOOL TD925 — 0 complaints
- 2011 VAN HOOL TD925 — 0 complaints
- 2012 VAN HOOL TD925 — 0 complaints
- 2013 VAN HOOL TD925 — 0 complaints
- 2014 VAN HOOL TD925 — 0 complaints
- 2015 VAN HOOL TD925 (current)
- 2016 VAN HOOL TD925 — 0 complaints
- 2017 VAN HOOL TD925 — 0 complaints
- 2018 VAN HOOL TD925 — 0 complaints
- 2019 VAN HOOL TD925 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX35 — 1 total complaint
- VAN HOOL CX45 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints