2016 VAN HOOL CX45 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2016 VAN HOOL CX45
The 2016 VAN HOOL CX45 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). 7 technical service bulletins have been issued by Van Hool N.V. for this model year.
Recalls for the 2016 VAN HOOL CX45
NHTSA has recorded 4 recalls for the 2016 VAN HOOL CX45, potentially affecting up to 4,958 vehicles.
Recall 21V799000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
| 422 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety...
Consequence: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
View full details →Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
| 1,528 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
View full details →Recall 17V064000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 1,396 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
Consequence: Reduced steering ability can increase the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
View full details →Recall 16V857000 — STEERING
| 1,612 vehicles affected
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...
View full details →Owner Complaints for the 2016 VAN HOOL CX45
No complaints have been filed with NHTSA for the 2016 VAN HOOL CX45.
Safety Rating for the 2016 VAN HOOL CX45
NHTSA has not yet tested the 2016 VAN HOOL CX45 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 VAN HOOL CX45
Van Hool N.V. has issued 7 technical service bulletins (TSBs) for the 2016 VAN HOOL CX45. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB2501 — SUSPENSION
The control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. Van Hool has several suppliers for the repair kit of this flexible ball-joint. All of the repair kits contain a flexible ball-joint, a spacer and a snap ring. Due to not...
SB1355A — EQUIPMENT
Field Change Program: To change routing of extinguishing agent hose and check routing of linear detection wire On the above-mentioned vehicles, one of the extinguishing agent hoses of the automatic fire suppression system is routed in a way that it can be damaged during the installation of the front floor...
SB1355A — EQUIPMENT ADAPTIVE/MOBILITY
Field Change Program: To change routing of extinguishing agent hose and check routing of linear detection wire On the above-mentioned vehicles, one of the extinguishing agent hoses of the automatic fire suppression system is routed in a way that it can be damaged during the installation of the front floor...
SB1333 — EQUIPMENT
FIELD CHANGE CAMPAIGN: TO CHANGE REFRIGERANT COMPRESSOR DISCHARGE HOSE FIELD REPORTS HAVE DETERMINED THAT THERE IS A FREQUENT FAILURE OF THE REFRIGERANT COMPRESSOR DISCHARGE HOSE. TO ADDRESS THIS ISSUE, VAN HOOL IS CONDUCTING A FIELD CHANGE PROGRAM. OWNERS AND OPERATORS OF THE AFFECTED UNITS SHOULD FOLLOW THE PROCEDURE BELOW TO...
SB1285 — UNKNOWN OR OTHER
To check anchorage of passenger seats.
SB1285 — SEAT BELTS
To check anchorage of passenger seats.
SB1306 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Field Change Program: Condenser fan relay failure Field reports have determined that there is a frequent failure of the 50 Ampere condenser fan relay K21M located in the junction box EKV. To address this issue, Van Hool is conducting a Field Change Program. Owners and operators of the affected units...
NHTSA Investigations for the 2016 VAN HOOL CX45
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VAN HOOL CX45
- 2013 VAN HOOL CX45 — 0 complaints
- 2014 VAN HOOL CX45 — 0 complaints
- 2015 VAN HOOL CX45 — 0 complaints
- 2016 VAN HOOL CX45 (current)
- 2017 VAN HOOL CX45 — 0 complaints
- 2018 VAN HOOL CX45 — 0 complaints
- 2019 VAN HOOL CX45 — 1 complaint
- 2020 VAN HOOL CX45 — 0 complaints
- 2021 VAN HOOL CX45 — 0 complaints
Other VAN HOOL Models
- VAN HOOL T2140 — 4 total complaints
- VAN HOOL BUS — 1 total complaint
- VAN HOOL CX35 — 1 total complaint
- VAN HOOL T2145 — 1 total complaint
- VAN HOOL A300K — 0 total complaints
- VAN HOOL A300K HYB — 0 total complaints
- VAN HOOL A300L — 0 total complaints
- VAN HOOL A330 — 0 total complaints