2018 VAN HOOL CX45 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

2

Recalls

ACTIVE RECALL

4

Service Bulletins

0

Investigations

Overview of the 2018 VAN HOOL CX45

The 2018 VAN HOOL CX45 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY. 4 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2018 VAN HOOL CX45

NHTSA has recorded 3 recalls for the 2018 VAN HOOL CX45, potentially affecting up to 2,890 vehicles.

Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 681 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...

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Recall 21V385000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 681 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this...

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Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Owner Complaints for the 2018 VAN HOOL CX45

No complaints have been filed with NHTSA for the 2018 VAN HOOL CX45.

Safety Rating for the 2018 VAN HOOL CX45

NHTSA has not yet tested the 2018 VAN HOOL CX45 in its New Car Assessment Program.

Technical Service Bulletins for the 2018 VAN HOOL CX45

Van Hool N.V. has issued 4 technical service bulletins (TSBs) for the 2018 VAN HOOL CX45. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB1577 — ELECTRICAL SYSTEM

To change and reroute alternator ground cables. It has been reported that ground cables of both AC172 alternators are too close to the exhaust pipe and turbocharger. The ground cables insulation might suffer damage due to excessive heat.

SB1568 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Field Change Program: To support toilet flush button panel in lavatory compartment. In order to prevent damage to the ABS panel when operating the toilet flush button, it must be supported at the back. To address this issue, Van Hool is conducting a Field Change Program where by a wooden...

SB1521 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Introduction of new refrigerant compressor drive belt. Due to different rubber composition, the new drive belt is more resistant to belt flutter (vibrations). Van Hool recommends the use of this belt as service replacement for belt 11081176 used on earlier vehicles with Detroit Diesel DD13 EPA 16 engine.

SB1468 — POWER TRAIN

Introduction of new transmission oil filler pipe assembly for vehicles with Cummins ISX engine and Allison WTB500® transmission. The new oil filler pipe removes possible stress on the grommet (part #11147825) that seals the oil filler pipe assembly to the transmission housing due to vibrations of the oil filler pipe...

NHTSA Investigations for the 2018 VAN HOOL CX45

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL CX45

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Other VAN HOOL Models

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