2020 VAN HOOL CX45 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

1

Recall

ACTIVE RECALL

23

Service Bulletins

0

Investigations

Overview of the 2020 VAN HOOL CX45

The 2020 VAN HOOL CX45 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 23 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2020 VAN HOOL CX45

NHTSA has recorded 1 recall for the 2020 VAN HOOL CX45, potentially affecting up to 139 vehicles.

Recall 21V995000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 139 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2020-2021 CX45, TX45, and 2021 TDX25 vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

Consequence: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Cummins dealers will replace the fuel tubes, and install vibration isolators, free of charge. Interim owner notification letters were mailed January 28, 2022. Owner notification letters were mailed on March 11, 2022. Owners may contact Cummins customer service at 1-800-286-6467....

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Owner Complaints for the 2020 VAN HOOL CX45

No complaints have been filed with NHTSA for the 2020 VAN HOOL CX45.

Safety Rating for the 2020 VAN HOOL CX45

NHTSA has not yet tested the 2020 VAN HOOL CX45 in its New Car Assessment Program.

Technical Service Bulletins for the 2020 VAN HOOL CX45

Van Hool N.V. has issued 23 technical service bulletins (TSBs) for the 2020 VAN HOOL CX45. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB2113 — STRUCTURE:BODY:DOOR

Product Improvement: Introduction of new mounting bracket for magnet on engine compartment rear door (starting inhibition system) Van Hool has released an improved mounting bracket for magnet of the starting inhibition system. The starting inhibition system prevents engine starting from the dashboard when the engine compartment rear door is not...

SB2072 — POWER TRAIN

Field Change Program: Check refrigerant compressor wiring A rubber protection will be added at the top of the plate that holds the connectors. Missing plug seals will be added to the back of the 4-pin connector and the missing connector socket to the open connector on the compressor as well....

SB1847A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Field Change Program: Optimization of driver's cab climate control system operation Van Hool is conducting a Field Change Program at which the original temperature sensor will be disconnected, and a new one will be installed.

WP1250A — VEHICLE SPEED CONTROL:CRUISE CONTROL

Work Procedure: To retrofit with Collision Mitigation System (CMS) and Adaptive Cruise Control (ACC). ADDENDUM TO SERVICE BULLETIN SB1789: This work procedure should be read together with service bulletin SB1789.

WP1151 — EQUIPMENT

Work Procedure: To load new program and parameters into digital instrument panel (MVP) (Informative)

SB1789 — VEHICLE SPEED CONTROL:CRUISE CONTROL

Product Improvement Service Bulletin: To retrofit with Adaptive Cruise Control (ACC) and Collision Mitigation System (CMS) Van Hool has released ACC in combination with CMS as an option

WP1178 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Work Procedure: To set odometer reading (Informative)

WP1178 — EQUIPMENT ADAPTIVE/MOBILITY

Work Procedure: To set odometer reading (Informative)

SB1847 — ELECTRICAL SYSTEM

Van Hool has received some complaints about the temperature control in the driver’s cab. Investigation has shown that these vehicles have left the factory with a driver’s cab climate control unit outlet temperature sensor that is not compatible with the dash control unit. To address this issue, Van Hool is...

WP1153 — ELECTRICAL SYSTEM

To replace windshield wiper motor. This work procedure gives step-by-step instructions about replacing the windshield wiper motor on CX45's.

Showing 10 of 23 technical service bulletins.

NHTSA Investigations for the 2020 VAN HOOL CX45

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL CX45

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Other VAN HOOL Models

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