2015 VAN HOOL CX45 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

4

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2015 VAN HOOL CX45

The 2015 VAN HOOL CX45 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING. 5 technical service bulletins have been issued by Van Hool N.V. for this model year.

Recalls for the 2015 VAN HOOL CX45

NHTSA has recorded 4 recalls for the 2015 VAN HOOL CX45, potentially affecting up to 5,091 vehicles.

Recall 18V209000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 1,528 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

Consequence: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

Remedy: Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

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Recall 17V064000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

| 1,396 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.

Consequence: Reduced steering ability can increase the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.

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Recall 16V857000 — STEERING

| 1,612 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.

Consequence: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.

Remedy: Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced...

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Recall 15V331000 — STEERING

| 555 vehicles affected

Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.

Consequence: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.

Remedy: ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van...

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Owner Complaints for the 2015 VAN HOOL CX45

No complaints have been filed with NHTSA for the 2015 VAN HOOL CX45.

Safety Rating for the 2015 VAN HOOL CX45

NHTSA has not yet tested the 2015 VAN HOOL CX45 in its New Car Assessment Program.

Technical Service Bulletins for the 2015 VAN HOOL CX45

Van Hool N.V. has issued 5 technical service bulletins (TSBs) for the 2015 VAN HOOL CX45. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

WP1107 — EQUIPMENT

To retrofit from Iteris to Wabco LDW2 lane departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a CX45 coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for this work procedure is the spare parts...

WP1107 — LANE DEPARTURE

To retrofit from Iteris to Wabco LDW2 lane departure warning system. Van Hool has released a work procedure to assist ABC Companies in successfully retrofitting a CX45 coach factory equipped with an Iteris LDW system to a Wabco LDW2 system. The reason for this work procedure is the spare parts...

SB1355 — EQUIPMENT

FIELD CHANGE PROGRAM: TO CHANGE ROUTING OF EXTINGUISHING AGENT HOSE AND CHECK ROUTING OF LINEAR DETECTION WIRE ONE OF THE EXTINGUISHING AGENT HOSES OF THE AUTOMATIC FIRE SUPPRESSION SYSTEM IS ROUTED IN A WAY THAT IT CAN BE DAMAGED DURING THE INSTALLATION OF THE FRONT FLOOR TRAP ABOVE THE ENGINE....

SB1315 — EQUIPMENT ADAPTIVE/MOBILITY

Product Improvement: Protection of control panel switches in engine compartment Service records have shown that in the previous design the lower switches of the control panel are subject to damage when someone tries to close the rear engine compartment door while the toilet service door is still open. To address...

SB-1270 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

VAN HOOL BUS: DUE TO AXLE SHAFTS BEING SUBJECTED TO INCORRECT HEAT TREATMENT, THAT CAN RESULT IN FAILURE, CAN CAUSE SHAFTS TO BE SUBJECTED TO ADVERSE OR EXTREME OPERATING CONDITIONS AND NEED AXLE SHAFTS REPLACED. MODEL T2145, C2045, CX45. NO YEARS LISTED. *PE

NHTSA Investigations for the 2015 VAN HOOL CX45

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VAN HOOL CX45

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Other VAN HOOL Models

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