2016 TOYOTA HIGHLANDER HYBRID — Problems, Recalls & Safety Data
5/5
Safety Rating
9
Owner Complaints
0
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2016 TOYOTA HIGHLANDER HYBRID
The 2016 TOYOTA HIGHLANDER HYBRID has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 12 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Fuelpropulsion System (1 complaint), and Steering (1 complaint).
Recalls for the 2016 TOYOTA HIGHLANDER HYBRID
There are no recalls on file with NHTSA for the 2016 TOYOTA HIGHLANDER HYBRID. No Active Recalls
Owner Complaints for the 2016 TOYOTA HIGHLANDER HYBRID
9 complaints have been filed with NHTSA for the 2016 TOYOTA HIGHLANDER HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 1 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR
BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.
I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME PROBLEM FOR WHICH WARRANTY COVERAGE WAS EXTENDED FOR 2006-07 MODELS, THIS APPEARS TO BE AN ONGOING ISSUE.
STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHICLE COMPUTER. DEALERSHIP COULD FIND NOTHING WRONG WITH THE VEHICLE.
Safety Rating for the 2016 TOYOTA HIGHLANDER HYBRID
The 2016 TOYOTA HIGHLANDER HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 TOYOTA HIGHLANDER HYBRID
Toyota Motor Corporation has issued 12 technical service bulletins (TSBs) for the 2016 TOYOTA HIGHLANDER HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0062-23 Rev1 — STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult...
T-TT-0496-18 — VISIBILITY:WINDSHIELD
TT: Vehicles may experience a MIL ON condition exhibiting codes P314A and/or P0C73 with evidence of water (corrosion) at the A9 inverter water pump connector. This condition may be caused by vehicles being equipped with an aftermarket windshield assembly with a poorly sealed or damaged deicer harness. Water can enter...
T-SB-0211-17_Rev — SUSPENSION
TSB: REVISION NOTICE February 23, 2018 Rev1: ? Applicability has been updated to include 2018 model year Highlander and Highlander HV vehicles. ? The Introduction, Warranty Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in...
T-SB-0112-15 REV — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: 2016 PRE-DELIVERY SERVICE CHECK SHEET
T-TT-0385-16 — ELECTRICAL SYSTEM:SOFTWARE
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed...
T-SB-0112-15 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H...
T-SB-0112-15 — EQUIPMENT
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H...
T-SB-0112-15 — ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ?...
T-SB-0112-15 — EQUIPMENT:MECHANICAL
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ?...
T-SB-0112-15 — STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ?...
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2016 TOYOTA HIGHLANDER HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA HIGHLANDER HYBRID
- 2011 TOYOTA HIGHLANDER HYBRID — 5 complaints
- 2012 TOYOTA HIGHLANDER HYBRID — 11 complaints
- 2013 TOYOTA HIGHLANDER HYBRID — 6 complaints
- 2014 TOYOTA HIGHLANDER HYBRID — 2 complaints
- 2015 TOYOTA HIGHLANDER HYBRID — 5 complaints
- 2016 TOYOTA HIGHLANDER HYBRID (current)
- 2017 TOYOTA HIGHLANDER HYBRID — 7 complaints
- 2018 TOYOTA HIGHLANDER HYBRID — 7 complaints
- 2019 TOYOTA HIGHLANDER HYBRID — 9 complaints
- 2020 TOYOTA HIGHLANDER HYBRID — 9 complaints
- 2021 TOYOTA HIGHLANDER HYBRID — 16 complaints
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- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints