2015 TOYOTA HIGHLANDER HYBRID — Problems, Recalls & Safety Data
5/5
Safety Rating
5
Owner Complaints
0
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2015 TOYOTA HIGHLANDER HYBRID
The 2015 TOYOTA HIGHLANDER HYBRID has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 12 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Electrical Systemsoftware (1 complaint), and Engine (1 complaint).
Recalls for the 2015 TOYOTA HIGHLANDER HYBRID
There are no recalls on file with NHTSA for the 2015 TOYOTA HIGHLANDER HYBRID. No Active Recalls
Owner Complaints for the 2015 TOYOTA HIGHLANDER HYBRID
5 complaints have been filed with NHTSA for the 2015 TOYOTA HIGHLANDER HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Interior Lighting | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2015 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE AMBIENT LIGHTING GOING OUT. *LD *JS
I UNKNOWINGLY FAILED TO TURN OFF MY CAR LAST NIGHT. IT HAS A KEYLESS IGNITION (FOB) AND SETS OFF AN ALARM WHEN LEFT ON. UNFORTUNATELY, LAST NIGHT MY HUSBAND ARRIVED HOME AT THE SAME TIME AND BETWEEN 2 GARAGE DOORS CLOSING AND EXCITED, BARKING DOGS I DIDN'T HEAR THE ALARM. WE WENT TO BED SHORTLY THEREAFTER. MY HUSBAND WOKE UP VERY EARLY AND HEARD OUR CARBON MONOXIDE DETECTOR GOING OFF IN THE GARAGE. WHEN HE OPENED THE DOOR HE DISCOVERED IT WAS VERY HOT AND THE DETECTOR WAS REGISTERING HIGH LEVELS OF CM. HE OPENED THE GARAGE DOORS AND WINDOWS IN THE HOUSE. I HAVE SINCE RESEARCHED THIS. SEVERAL PEOPLE HAVE DIED UNDER THE SAME CIRCUMSTANCES. I FEEL LUCKY. THE CAR IS A HYBRID SO IT WAS ALTERNATING ALL NIGHT BETWEEN THE ENGINE AND THE BATTERY. WE ALSO HAD A CM DETECTOR IN THE GARAGE WHICH IS NOT LEGALLY REQUIRED. THE MANUFACTURERS NEED TO HAVE AN AUTOMATIC SHUTOFF FOR THE KEYLESS SYSTEMS OR MANY MORE INNOCENT PEOPLE WILL DIE. PLEASE FIX THIS NOW.
2015 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE ENTUNE SYSTEM CRASHING AND REBOOTING AT VARIOUS TIMES. *SMD THE CONSUMER STATED THE ENTUNE SYSTEM SCREEN FROZE WHILE THE VEHICLE WAS IN MOTION ON A STRAIGHT ROAD, MAKING A RIGHT OR LEFT TURN, AND SITTING IDLE IN TRAFFIC. THE SCREEN WOULD GO DARK AND RESET THE SYSTEM WHEN THE NAVIGATION FEATURE WAS IN USE WHETHER THE RADIO WAS ON OR OFF. IT WOULD LOSE THE NAVIGATION ROUTE. THE SCREEN WOULD LOOP BETWEEN THE TOYOTA SCREEN AND THE WELCOME SCREEN 3-4 TIMES THEN RESETS WITH THE DEFAULT SETTINGS. THE ENTUNE SYSTEM REBOOTED WHEN THE RADIO WAS ON AND NAVIGATION WAS OFF. WHEN THE RADIO WAS ON THE SOUND TURNED OFF THEN AFTER IT REBOOTED, THE RADIO TURNED BACK ON WITH THE SAME STATION. DURING THE FAILURES NO CELLPHONE OR BLUETOOTH IS CONNECTED TO THE SYSTEM. UPDATED 03/23/2017 *JS
THE HATCH CONTINUES TO FAIL EVEN AFTER THEY REPLACED "DEFECTIVE" PART. THE BATTERIES HAD TO BE REPLACED BECAUSE THEY HAD FAILED. ON 3/2/17 I WAS SITTING IN THE DRIVER SEAT WITH THE CAR IN PARK WITH THE ENGINE RUNNING AND SUDDENLY THE DRIVER SEAT MOVED ALL THE WAY FORWARD, THEN THE BACK STRAIGHTENED COMPLETELY AND THE SIDE VIEW MIRRORS ADJUSTED ALL THE WAY UP. I PLACED A CALL TO THE DEALERSHIP AT 2:51PM, WAS TOLD I'D GET A CALL BACK. I DROVE THE CAR HOME WITH MY ADULT DAUGHTER. RADIO WAS OFF. WHEN I WAS STOPPED IN EITHER TRAFFIC OR A LIGHT WE COULD HEAR A MOTOR TRYING TO START. I MADE IT HOME SAFELY. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS ADVISED THAT SINCE THEY COULD NOT REPLICATE THE PROBLEM IT DIDN'T HAPPEN. THEY RETURNED THE CAR TO ME WITHOUT ANY DOCUMENTATION OF A COMPLAINT.
THE HATCH CONTINUES TO FAIL EVEN AFTER THEY REPLACED "DEFECTIVE" PART. THE BATTERIES HAD TO BE REPLACED BECAUSE THEY HAD FAILED. ON 3/2/17 I WAS SITTING IN THE DRIVER SEAT WITH THE CAR IN PARK WITH THE ENGINE RUNNING AND SUDDENLY THE DRIVER SEAT MOVED ALL THE WAY FORWARD, THEN THE BACK STRAIGHTENED COMPLETELY AND THE SIDE VIEW MIRRORS ADJUSTED ALL THE WAY UP. I PLACED A CALL TO THE DEALERSHIP AT 2:51PM, WAS TOLD I'D GET A CALL BACK. I DROVE THE CAR HOME WITH MY ADULT DAUGHTER. RADIO WAS OFF. WHEN I WAS STOPPED IN EITHER TRAFFIC OR A LIGHT WE COULD HEAR A MOTOR TRYING TO START. I MADE IT HOME SAFELY. I HAD THE CAR TOWED TO THE DEALERSHIP AND WAS ADVISED THAT SINCE THEY COULD NOT REPLICATE THE PROBLEM IT DIDN'T HAPPEN. THEY RETURNED THE CAR TO ME WITHOUT ANY DOCUMENTATION OF A COMPLAINT.
Safety Rating for the 2015 TOYOTA HIGHLANDER HYBRID
The 2015 TOYOTA HIGHLANDER HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 TOYOTA HIGHLANDER HYBRID
Toyota Motor Corporation has issued 12 technical service bulletins (TSBs) for the 2015 TOYOTA HIGHLANDER HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB000924 — SERVICE BRAKES
TSB: Some 2014 ? 2016 model year Highlander Hybrid vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs): C1391, C1252, C1256, and/or C1253 will be stored...
T-TT-0528-19 — WHEELS
TT: Some Highlander and Sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
T-SB-0127-18 — EQUIPMENT
TSB: Some 2014 ? 2018 model year Highlander and Highlander HV vehicles may exhibit a condition where the power back door (PBD) makes a squeak noise while the door is opening or closing. Follow the Repair Procedure in this bulletin to address this condition.
T-TT-0496-18 — EQUIPMENT
TT: Vehicles may experience a MIL ON condition exhibiting codes P314A and/or P0C73 with evidence of water (corrosion) at the A9 inverter water pump connector. This condition may be caused by vehicles being equipped with an aftermarket windshield assembly with a poorly sealed or damaged deicer harness. Water can enter...
T-SB-0207-17 — SEATS
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered...
T-SB-0023-16 Rev — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
TSB: REVISION NOTICE August 3, 2016 Rev1: Warranty Information section has been updated with a NEW OP Code. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0027-15. Any previous printed versions of this bulletin should be discarded. Some 2014 - 2015 model year Highlander and Highlander HV...
T-SB-0048-16 — ELECTRICAL SYSTEM
TSB: Some 2015 model year Highlander and Highlander HV vehicles equipped with Dual Front Air Conditioning Systems may exhibit an intermittent buzzing noise condition coming from the center of the instrument panel during HVAC operation. The noise occurs during the operation of the LH and RH air mix servo motors....
T-SB-0023-16 — STRUCTURE:BODY:DOOR
TSB: SOME 2014 2015 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR IS INOPERATIVE OR STOPS DURING OPERATION. IN SOME CASES THIS CONDITION MAY BE ASSOCIATED WITH COLD WEATHER. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.
T-SB-0023-16 — EQUIPMENT
TSB: SOME 2014 2015 MODEL YEAR HIGHLANDER AND HIGHLANDER HV VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR IS INOPERATIVE OR STOPS DURING OPERATION. IN SOME CASES THIS CONDITION MAY BE ASSOCIATED WITH COLD WEATHER. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.
T-SB-0050-15 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TSB: Some 2011 - 2015 model year Highlander HV vehicles may exhibit a condition of MIL "ON" with DTC(s) P2111 and/or P0A0F after a cold soak. Follow the Repair Procedure in this bulletin to address this condition.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2015 TOYOTA HIGHLANDER HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA HIGHLANDER HYBRID
- 2010 TOYOTA HIGHLANDER HYBRID — 26 complaints
- 2011 TOYOTA HIGHLANDER HYBRID — 5 complaints
- 2012 TOYOTA HIGHLANDER HYBRID — 11 complaints
- 2013 TOYOTA HIGHLANDER HYBRID — 6 complaints
- 2014 TOYOTA HIGHLANDER HYBRID — 2 complaints
- 2015 TOYOTA HIGHLANDER HYBRID (current)
- 2016 TOYOTA HIGHLANDER HYBRID — 9 complaints
- 2017 TOYOTA HIGHLANDER HYBRID — 7 complaints
- 2018 TOYOTA HIGHLANDER HYBRID — 7 complaints
- 2019 TOYOTA HIGHLANDER HYBRID — 9 complaints
- 2020 TOYOTA HIGHLANDER HYBRID — 9 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints