2017 TOYOTA HIGHLANDER HYBRID — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

7

Owner Complaints

2

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2017 TOYOTA HIGHLANDER HYBRID

The 2017 TOYOTA HIGHLANDER HYBRID has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, TIRES:TEMPORARY/EMERGENCY SPARE TIRE. 1 technical service bulletin have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Engine (2 complaints), Electrical System (1 complaint), and Electronic Stability Control Esc (1 complaint).

Recalls for the 2017 TOYOTA HIGHLANDER HYBRID

NHTSA has recorded 2 recalls for the 2017 TOYOTA HIGHLANDER HYBRID, potentially affecting up to 1,530 vehicles.

Recall 17V520000 — EQUIPMENT

| 1,121 vehicles affected

Defect: Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

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Recall 17V295000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE

| 409 vehicles affected

Defect: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall...

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Owner Complaints for the 2017 TOYOTA HIGHLANDER HYBRID

7 complaints have been filed with NHTSA for the 2017 TOYOTA HIGHLANDER HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11422739 | SERVICE BRAKES, HYDRAULIC | | 55,000 miles
The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
#11015603 | ELECTRONIC STABILITY CONTROL (ESC) | | 2,900 miles
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
#11015603 | ENGINE | | 2,900 miles
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
#11015603 | FUEL/PROPULSION SYSTEM | | 2,900 miles
TOTAL SYSTEM FAILURE. SEE DETAILED ATTACHED DOCUMENT.
#10971485 | ELECTRICAL SYSTEM | | 10 miles
I EXPERIENCED ISSUES RIGHT AFTER BUYING CAR NEW. CAR UNABLE TO READ SID CARD, GSP NOT WORKING, MULTI-MEDIA SCREEN WHITE WASH (WHITE) AND UNABLE TO READ, KEEPS TRYING TO RESTART 'BLUETOOTH', AUTO WIPER SYSTEM DOES NOT WORK, SEAT BELT WARNING SYSTEM DOES NOT ALWAYS WORK, FORWARD COLLISION BUTTON ON STEERING WORK DOES NOT WORK, BLIND SPOT WARNING DOES NOT WORK ALL THE TIME, HYBRID ENGINE DOES NOT ALWAYS START, REAR AUTO LIFT GATE DOES NOT ALWAYS OPEN.

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Safety Rating for the 2017 TOYOTA HIGHLANDER HYBRID

The 2017 TOYOTA HIGHLANDER HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 TOYOTA HIGHLANDER HYBRID

Toyota Motor Corporation has issued 1 technical service bulletin (TSBs) for the 2017 TOYOTA HIGHLANDER HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

T-TT-0568-19 — BACK OVER PREVENTION

TT: Some customers may experience a rattle noise from the roof area while driving at highway speeds, on vehicles equipped with Toyota Genuine Accessory Roof Rack Cross Bars. This noise may originate on the LH side of the cross bar, from cross bar sub-assembly to cross bar end support due...

NHTSA Investigations for the 2017 TOYOTA HIGHLANDER HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA HIGHLANDER HYBRID

Other TOYOTA Models

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