NHTSA Complaint #11422739 — 2017 TOYOTA HIGHLANDER HYBRID SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11422739
Vehicle	2017 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	June 19, 2021
Date Filed	June 29, 2021
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2017 Toyota Highlander Hybrid. The contact stated while driving 35 mph, the brake power low, stop at a safe place warning message was displayed. The contact stated that shortly after several warning lights were illuminated, the brake pedal was depressed and was firm. The contact took the vehicle to the local dealer, and the vehicle was diagnosed with needing the vacuum pump and brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.

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