2011 TOYOTA HIGHLANDER HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2011 TOYOTA HIGHLANDER HYBRID
The 2011 TOYOTA HIGHLANDER HYBRID has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. 7 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Vehicle Speed Control (2 complaints), Engine (1 complaint), and Service Brakes (1 complaint).
Recalls for the 2011 TOYOTA HIGHLANDER HYBRID
NHTSA has recorded 1 recall for the 2011 TOYOTA HIGHLANDER HYBRID, potentially affecting up to 1,814,284 vehicles.
Recall 15V689000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
| 1,814,284 vehicles affected
Defect: Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been...
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20,...
View full details →Owner Complaints for the 2011 TOYOTA HIGHLANDER HYBRID
5 complaints have been filed with NHTSA for the 2011 TOYOTA HIGHLANDER HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING APPROXIMATELY 40 MPH, A GRINDING NOISE WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NORTH BROOK TOYOTA (1530 FRONTAGE RD, NORTH BROOK, IL) WHERE IT WAS DIAGNOSED THAT THE RUBBER OIL HOSE WAS DAMAGED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
BREAK LIGHT WARNINGS ALL CAME ON. BRAKES WENT OUT WHILE IN MOTION ON A CITY STREET. HAD TO SHOVE BREAK PEDAL DOWN WITH BOTH FEET TO THE FLOOR GOING UPHILL TO STOP. DEALERSHIP TOLD US IT'S THE BREAK ACTUATOR PUMP AND WILL BE $5000 TO REPAIR. THIS IS A SERIOUS HARDSHIP ON US. I'M A FOSTER PARENT AND NEED MY VEHICLE IN WORKING ORDER. DEALERSHIP SAID ONLY THEY CAN DO THE REPAIR DUE TO SENSOR CALIBRATIONS.
THE BACK-UP CAMERA HAS STARTED SHOWN MORE OF THE BUMPER... IT HAS STARTED POINTING MORE TO IT. THE CAMERA DID NOT SEE LOOSE. BUT I SEE THE MORE BUMPER ON THE SCREEN. WHEN I CONTACTED TO THE DEALERSHIP, WHERE I PURCHASED INCLUDE THE EXTENDED WARRANTY IN 2011. I WAS TOLD THAT I STILL HAVE TO PAY THE DIAGNOSIS FEE $89.99 + TAX.
MY HIGHLANDER HYBRID: PUSHED START BUTTON, AND BEHAVED NORMALLY. UPON BEING PLACED IN GEAR, THE VEHICLE ATTEMPTED TO ACCELERATE AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. ONLY HEAVY BRAKE PRESSURE PREVENTED A SERIOUSLY DANGEROUSNESS CONDITION OF FULL ACCELERATION IN A SMALL PARKING LOT. WHEN PLACED IN PARK, THE THROTTLE REDUCED TO IDLE. I REPEATED THE ACTION OF PLACING THE CAR IN GEAR (EITHER REVERSE OR DRIVE), AND AGAIN, THE THROTTLE ADVANCED TO A FULL ACCELERATION MODE. AGAIN, ONLY VERY HEAVY PRESSURE ON THE BRAKE PREVENTED UNCONTROLLED ACCELERATION. I PARKED THE VEHICLE, AND CALLED MY LOCAL TOYOTA DEALER. AFTER BEING PLACED ON HOLD SEVERAL TIMES, I LEFT A VOICE MAIL WITH THE SERVICE DEPARTMENT. I ALSO WENT ONLINE TO TOYOTA TO THE CUSTOMER HOTLINE, AND LEFT A DETAILED EMAIL WITH VIN, PROBLEM DESCRIPTION, AND EXPRESSED A CONCERN FOR A SERIOUS SAFETY DEFECT. *TR
Safety Rating for the 2011 TOYOTA HIGHLANDER HYBRID
NHTSA has not yet tested the 2011 TOYOTA HIGHLANDER HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2011 TOYOTA HIGHLANDER HYBRID
Toyota Motor Corporation has issued 7 technical service bulletins (TSBs) for the 2011 TOYOTA HIGHLANDER HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-TT-0414-16-Rev — EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track...
ZG4 Dealer Packa — STRUCTURE:BODY:HATCHBACK/LIFTGATE
Dealer Package: Certain 2008 - 2013 model year Highlander and Highlander Hybrid vehicles may exhibit a condition where the Power Back Door does not close properly. In some cases, the Power Back Door may reach the fully closed position and then reverse to the open position. In other cases, the...
C0F_TECH 2/16 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
C0F EXPIRED ON MAY 31, 2015.
C0F_Dealer Lette — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
C0F Expired on May 31, 2015.
T-SB-0038-15 — STRUCTURE:BODY:DOOR
TSB: Some 2008 - 2013 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does NOT close properly. The back door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does...
LSC-D0N — POWER TRAIN:DRIVELINE:DRIVESHAFT
TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DURING TIME OF MANUFACTURING, THE REAR DRIVESHAFT WOULD DISENGAGE FROM INBOARD JOINT ASSEMBLY, DUE TO AN ASSEMBLY ERROR, AND VIBRATE AND RATTLE INSIDE OF INBOARD JOINT, CAUSING LOUD NOISES FROM REAR OF VEHICLE, WHILE DRIVING. MODEL 2011-2012 HIGHLANDER HYBRID. *PE
TSB-0071-12 — ENGINE
TOYOTA: CERTAIN VEHICLES, AFTER A COLD START, WOULD RUN ROUGH ON INITIAL START UP. *PE
NHTSA Investigations for the 2011 TOYOTA HIGHLANDER HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA HIGHLANDER HYBRID
- 2006 TOYOTA HIGHLANDER HYBRID — 481 complaints
- 2007 TOYOTA HIGHLANDER HYBRID — 160 complaints
- 2008 TOYOTA HIGHLANDER HYBRID — 272 complaints
- 2009 TOYOTA HIGHLANDER HYBRID — 55 complaints
- 2010 TOYOTA HIGHLANDER HYBRID — 26 complaints
- 2011 TOYOTA HIGHLANDER HYBRID (current)
- 2012 TOYOTA HIGHLANDER HYBRID — 11 complaints
- 2013 TOYOTA HIGHLANDER HYBRID — 6 complaints
- 2014 TOYOTA HIGHLANDER HYBRID — 2 complaints
- 2015 TOYOTA HIGHLANDER HYBRID — 5 complaints
- 2016 TOYOTA HIGHLANDER HYBRID — 9 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA PRIUS — 15,411 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints