NHTSA Complaint #11217416 — 2016 TOYOTA HIGHLANDER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11217416
Vehicle	2016 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES
Date of Incident	June 2, 2019
Date Filed	June 2, 2019
Mileage	52,025 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.

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