NHTSA Complaint #11326887 — 2016 TOYOTA HIGHLANDER HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11326887
Vehicle	2016 TOYOTA HIGHLANDER HYBRID
Component	SERVICE BRAKES
Date of Incident	May 16, 2020
Date Filed	June 1, 2020
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DC

Consumer Description

WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR

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