2021 TESLA MODEL 3 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

1,183

Owner Complaints

78 Crashes 9 Fires 6 Deaths

20

Recalls

ACTIVE RECALL

12

Service Bulletins

0

Investigations

Overview of the 2021 TESLA MODEL 3

The 2021 TESLA MODEL 3 has received a total of 1,183 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 42 recall campaigns affecting this vehicle, covering issues with TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ELECTRICAL SYSTEM:SOFTWARE. 12 technical service bulletins have been issued by Tesla, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Adaptive Cruise Control (275 complaints), Forward Collision Avoidance Automatic Emergency Braking (225 complaints), and Service Brakes (123 complaints).

Recalls for the 2021 TESLA MODEL 3

NHTSA has recorded 42 recalls for the 2021 TESLA MODEL 3, potentially affecting up to 18,280,180 vehicles.

Recall 24V935000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

| 696,281 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure...

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

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Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V153000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 6,557 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

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Recall 24V153000 — ELECTRICAL SYSTEM:SOFTWARE

| 6,557 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

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Recall 24V051000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 2,193,869 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

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Recall 23V838000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

| 2,031,220 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the...

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

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Recall 23V085000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 362,758 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection...

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

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Recall 22V702000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

| 1,096,762 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

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Recall 22V798000 — SEAT BELTS:REAR/OTHER:ANCHORAGE

| 24,064 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Consequence: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

Remedy: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

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Recall 22V317000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V317000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V317000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V317000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V317000 — LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V317000 — LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

| 7 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Consequence: Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.

Remedy: Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.

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Recall 22V263000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 48,184 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

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Recall 22V235000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 594,894 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....

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Recall 22V235000 — ELECTRICAL SYSTEM:SOFTWARE

| 594,894 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....

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Recall 22V063000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 578,607 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...

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Recall 22V063000 — ELECTRICAL SYSTEM:SOFTWARE

| 578,607 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...

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Recall 22V050000 — ELECTRICAL SYSTEM:SOFTWARE

| 26,681 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...

Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

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Recall 22V050000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

| 26,681 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...

Consequence: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

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Recall 22V045000 — SEAT BELTS:FRONT

| 817,143 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

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Recall 22V045000 — ELECTRICAL SYSTEM:SOFTWARE

| 817,143 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

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Recall 22V037000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 53,822 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

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Recall 21V834000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 3 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection...

Consequence: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall...

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Recall 21V834000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 3 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection...

Consequence: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall...

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Recall 21V835000 — SUSPENSION:CRITICAL FASTENERS

| 2,791 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

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Recall 21V835000 — SUSPENSION:FRONT

| 2,791 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE:SOFTWARE

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: WARNINGS

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

View full details →

Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Owner Complaints for the 2021 TESLA MODEL 3

1,183 complaints have been filed with NHTSA for the 2021 TESLA MODEL 3. Below is a breakdown by vehicle component.

Forward Collision Avoidance Adaptive Cruise Control
Complaints: 275 3 Crashes 3 Injuries
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 225 6 Crashes 1 Fire 5 Injuries
Service Brakes
Complaints: 123 11 Crashes 1 Fire 5 Injuries
Vehicle Speed Control
Complaints: 119 11 Crashes 6 Injuries 2 Deaths
Unknown Or Other
Complaints: 89 6 Crashes 5 Injuries
Forward Collision Avoidance Warnings
Complaints: 73 2 Crashes 1 Fire 1 Injury
Electrical System
Complaints: 58 7 Crashes 1 Fire 4 Injuries
Visibilitywiper
Complaints: 28
Steering
Complaints: 24 9 Crashes 1 Fire 3 Injuries 1 Death
Lane Departure Assist
Complaints: 18 3 Crashes 1 Injury
Power Train
Complaints: 16 2 Crashes
Structurebody
Complaints: 13 2 Crashes
Lane Departure Warning
Complaints: 12 3 Crashes 1 Injury
Seat Belts
Complaints: 11 1 Injury
Suspension
Complaints: 11 2 Crashes 1 Fire 1 Death
Exterior Lighting
Complaints: 8
Air Bags
Complaints: 7 2 Crashes
Fuelpropulsion System
Complaints: 7 2 Crashes 1 Fire
Electrical Systemadasautonomousself Driving
Complaints: 6
Seats
Complaints: 6
Wheels
Complaints: 6 1 Crash
Engine
Complaints: 5 2 Crashes 2 Injuries
Back Over Prevention Rearview System Braking
Complaints: 3
Back Over Prevention Sensing System Camera
Complaints: 3
Back Over Prevention Warnings
Complaints: 3
Electrical Systemadas
Complaints: 3
Forward Collision Avoidance
Complaints: 3 2 Crashes 2 Injuries
Lane Departure Blind Spot Detection
Complaints: 3
Latcheslockslinkagesdoorslatchemergency Mechanical Release
Complaints: 3
Electrical Systemhorn
Complaints: 2
Latcheslockslinkageshoodlatch
Complaints: 2
Tires
Complaints: 2
Electrical Systembody Control Modulesoftware
Complaints: 1
Electrical Systempropulsion Systeminverter
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Firerelated
Complaints: 1 1 Crash 1 Fire 1 Injury 1 Death
Forward Collision Avoidance Adaptive Cruise Controlsoftware
Complaints: 1
Forward Collision Avoidance Adaptive Cruise Controlsoftwaresignagesignal Recognition
Complaints: 1
Forward Collision Avoidance Dynamic Brake Supportbrake Assist
Complaints: 1
Latcheslockslinkages
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 1
Steeringautomatedadaptive Steering
Complaints: 1 1 Crash 1 Fire 1 Injury 1 Death
Structure
Complaints: 1
Structurebodydoorhandleexterior
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibility
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1

Most Recent Complaints

#11719399 | BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | | N/A miles
The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unavailable or forward collision warning unavailable. When the camera error happens, it says the camera is unavailable. I took my car to the Tesla dealership three times. The first time, they did a continuity check and said the harness was degraded, and they replaced the harness and the rear camera. A week later, it happened again. The second time they reset the camera calibration and it worked. The day after, it happened again. The car is at the Tesla dealership for the third time (02/20/2026).
The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unavailable or forward collision warning unavailable. When the camera error happens, it says the camera is unavailable. I took my car to the Tesla dealership three times. The first time, they did a continuity check and said the harness was degraded, and they replaced the harness and the rear camera. A week later, it happened again. The second time they reset the camera calibration and it worked. The day after, it happened again. The car is at the Tesla dealership for the third time (02/20/2026).
#11719399 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles
The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unavailable or forward collision warning unavailable. When the camera error happens, it says the camera is unavailable. I took my car to the Tesla dealership three times. The first time, they did a continuity check and said the harness was degraded, and they replaced the harness and the rear camera. A week later, it happened again. The second time they reset the camera calibration and it worked. The day after, it happened again. The car is at the Tesla dealership for the third time (02/20/2026).
#11717809 | POWER TRAIN | | N/A miles
HVAC system which provides cooling/heating for all the systems including the powertrain, battery, inverters, Full-Self Driving computer malfunctions randomly shutting itself off due to a known issue of failing pressure and temperature sensors. Tesla is aware of this issue where the sensors may fail prematurely and in 2021 they issued a service bulletin SB-21-18-002. I was told It would be fixed with a software update... In other words it was never fixed. Now my car says that cooling and heating may randomly be unavailable due to invalid readings from the pressure and temperature sensors. They want me to pay to have the sensors replaced despite them acknowledging that they have a defect causing premature failure. This issue is safety related because in the event that I was supercharging and the HVAC system shuts down it could potentially lead to a battery fire or thermal runaway. Not to mention that the car left me without heat in subzero temperatures on a roadtrip.
#11715697 | STRUCTURE:BODY | | N/A miles
I wrote several months ago about my 2021 tesla model 3 that the rear doors do not have any mechanical door handle release and is a big safety concern also how can a manufacturer get away with this and also not informing the consumer that anyone sat in the back may perish if involved in a accident and can't get out.

View all Forward Collision Avoidance Adaptive Cruise Control complaints →

Safety Rating for the 2021 TESLA MODEL 3

The 2021 TESLA MODEL 3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 TESLA MODEL 3

Tesla, Inc. has issued 12 technical service bulletins (TSBs) for the 2021 TESLA MODEL 3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

OwnersD — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Owners — EQUIPMENT:ELECTRICAL:INFOTAINMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Index389 — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Owners documenta — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

ManualN — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

SB-23-10-002 R2 — STRUCTURE

On some Model 3 vehicles, water may have leaked inside the trunk area through the trunk lid.

SB-23-20-002 R1 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed in the front passenger seat before servicing its subcomponents.

SB2233003 — ELECTRICAL SYSTEM

Some Heat Pump Model 3 vehicles were built without a hydraulic control unit (HCU) wake-up wire, and in rare circumstances, braking and stability control related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process. Such faults can typically be corrected and the affected functionality restored...

SB2233003 — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Some Heat Pump Model 3 vehicles were built without a hydraulic control unit (HCU) wake-up wire, and in rare circumstances, braking and stability control related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process. Such faults can typically be corrected and the affected functionality restored...

SB2233003 — POWER TRAIN

Some Heat Pump Model 3 vehicles were built without a hydraulic control unit (HCU) wake-up wire, and in rare circumstances, braking and stability control related alerts may appear on the instrument cluster and touchscreen during the vehicle power-on process. Such faults can typically be corrected and the affected functionality restored...

Showing 10 of 12 technical service bulletins.

NHTSA Investigations for the 2021 TESLA MODEL 3

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TESLA MODEL 3

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Other TESLA Models

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