2019 TESLA MODEL 3 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

994

Owner Complaints

93 Crashes 10 Fires 10 Deaths

21

Recalls

ACTIVE RECALL

26

Service Bulletins

0

Investigations

Overview of the 2019 TESLA MODEL 3

The 2019 TESLA MODEL 3 has received a total of 994 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 37 recall campaigns affecting this vehicle, covering issues with TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES. 26 technical service bulletins have been issued by Tesla, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Adaptive Cruise Control (122 complaints), Electrical System (82 complaints), and Forward Collision Avoidance Automatic Emergency Braking (75 complaints).

Recalls for the 2019 TESLA MODEL 3

NHTSA has recorded 37 recalls for the 2019 TESLA MODEL 3, potentially affecting up to 11,910,085 vehicles.

Recall 24V935000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

| 696,281 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure...

Consequence: Driving with improperly inflated tires increases the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V153000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 6,557 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

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Recall 24V153000 — ELECTRICAL SYSTEM:SOFTWARE

| 6,557 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

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Recall 24V051000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 2,193,869 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

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Recall 23V838000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

| 2,031,220 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the...

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

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Recall 23V235000 — SUSPENSION:CRITICAL FASTENERS

| 422 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall...

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Recall 23V235000 — SUSPENSION:FRONT

| 422 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-31-001. This recall...

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Recall 23V085000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 362,758 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection...

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

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Recall 22V702000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

| 1,096,762 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Consequence: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

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Recall 22V798000 — SEAT BELTS:REAR/OTHER:ANCHORAGE

| 24,064 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Consequence: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

Remedy: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

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Recall 22V263000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 48,184 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

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Recall 22V235000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 594,894 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....

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Recall 22V235000 — ELECTRICAL SYSTEM:SOFTWARE

| 594,894 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022....

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Recall 22V169000 — BACK OVER PREVENTION:DISPLAY FUNCTION

| 947 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

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Recall 21V00D000 — VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

| 356,309 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Consequence: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

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Recall 21V00D000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 356,309 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Consequence: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

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Recall 21V00D000 — ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

| 356,309 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Consequence: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

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Recall 22V063000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

| 578,607 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...

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Recall 22V063000 — ELECTRICAL SYSTEM:SOFTWARE

| 578,607 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may...

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Recall 22V045000 — SEAT BELTS:FRONT

| 817,143 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

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Recall 22V045000 — ELECTRICAL SYSTEM:SOFTWARE

| 817,143 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

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Recall 22V037000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 53,822 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

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Recall 21V835000 — SUSPENSION:CRITICAL FASTENERS

| 2,791 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

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Recall 21V835000 — SUSPENSION:FRONT

| 2,791 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Consequence: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE:SOFTWARE

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V846000 — FORWARD COLLISION AVOIDANCE: WARNINGS

| 11,728 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Consequence: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V387000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 5,974 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Consequence: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752)....

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Recall 21V389000 — SEAT BELTS:CRITICAL FASTENERS

| 5,530 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...

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Recall 21V389000 — SEAT BELTS

| 5,530 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Consequence: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Remedy: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for...

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Recall 19V719000 — EQUIPMENT:OTHER:LABELS

| 89 vehicles affected

Defect: Tesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: Failure to provide the air bag warning information increases the risk of injury.

Remedy: Tesla will notify owners, and Tesla Service Centers will inspect the visor and replace it, as necessary, free of charge. The recall began December 6, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

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Owner Complaints for the 2019 TESLA MODEL 3

994 complaints have been filed with NHTSA for the 2019 TESLA MODEL 3. Below is a breakdown by vehicle component.

Forward Collision Avoidance Adaptive Cruise Control
Complaints: 122 5 Crashes 1 Injury 2 Deaths
Electrical System
Complaints: 82 2 Crashes 2 Fires 1 Death
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 75 2 Crashes
Suspension
Complaints: 73 6 Crashes 1 Fire 3 Injuries 1 Death
Unknown Or Other
Complaints: 73 11 Crashes 2 Fires 3 Injuries 1 Death
Air Bags
Complaints: 70 9 Crashes 5 Injuries
Vehicle Speed Control
Complaints: 69 18 Crashes 5 Injuries 2 Deaths
Lane Departure Assist
Complaints: 58 1 Crash
Service Brakes
Complaints: 58 7 Crashes 1 Injury 2 Deaths
Steering
Complaints: 51 5 Crashes 1 Fire 4 Injuries 1 Death
Seat Belts
Complaints: 45
Seats
Complaints: 38
Visibilitywiper
Complaints: 24 1 Crash
Forward Collision Avoidance Warnings
Complaints: 22 7 Crashes 1 Injury
Structurebody
Complaints: 19 7 Crashes 1 Fire 3 Injuries
Lane Departure Warning
Complaints: 17
Back Over Prevention
Complaints: 11
Power Train
Complaints: 10 1 Crash
Visibility
Complaints: 10
Fuelpropulsion System
Complaints: 8 1 Crash 2 Fires 3 Injuries
Lane Departure Blind Spot Detection
Complaints: 8
Exterior Lighting
Complaints: 6
Back Over Prevention Sensing System Camera
Complaints: 5
Electronic Stability Control Esc
Complaints: 4 2 Crashes
Forward Collision Avoidance
Complaints: 4
Wheels
Complaints: 4 2 Crashes
Tires
Complaints: 3 1 Crash
Electrical Systemadasautonomousself Driving
Complaints: 2
Electrical Systemadasautonomousself Drivingsoftware
Complaints: 2 2 Crashes
Engine
Complaints: 2 1 Crash
Lane Departure
Complaints: 2 1 Crash 1 Injury
Air Bagssrs Malfunction Warning Lamplight
Complaints: 1
Back Over Prevention Rearview System Braking
Complaints: 1
Back Over Prevention Warnings
Complaints: 1
Carry Handle Shell Base
Complaints: 1
Chest Clip Buckle Harness
Complaints: 1
Electrical Systemwiring Rear Compartmenttrunk
Complaints: 1
Equipment Adaptivemobilityvehicle Controlsspeed Control
Complaints: 1
Firerelated
Complaints: 1 1 Fire
Lane Departure Lane Keep Steering Assist
Complaints: 1
Latcheslockslinkages
Complaints: 1
Service Brakes Hydraulic
Complaints: 1
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
Complaints: 1
Service Brakes Hydraulicpower Assist
Complaints: 1
Suspensionfrontcontrol Arm
Complaints: 1
Tiressidewall
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1 1 Crash 1 Injury
Visibilitydefrosterdefoggerhvac System
Complaints: 1

Most Recent Complaints

#11718650 | SUSPENSION | | N/A miles
While driving, the front driver-side suspension collapsed due to a complete detachment of the front lower lateral link. The fastener (bolt) backed out entirely and fell onto the road/under-shield. This matches the failure mode described in NHTSA Recall 21V-835, although Tesla has previously claimed my specific VIN was not included. The failure caused an immediate loss of steering control and structural instability. I am reporting this as a potential 'recall bypass' where the defect exists outside the currently identified recall population
#11717250 | BACK OVER PREVENTION | | 81,952 miles
The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was parked, the rearview camera became inoperable while opening the trunk. The message “Camera Not Available” was displayed. The contact stated that the rearview camera functionality returned after opening and closing the trunk several times. The vehicle was taken to the dealer, where it was determined that the rearview camera wiring harness had failed and needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had previously been associated with a recall related to the failure; however, the dealer did not repair the vehicle under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 81,952.
#11715496 | SUSPENSION | | N/A miles
At approximately 30,000 miles, the front left suspension lateral link/control arm separated while driving due to a missing mounting fastener (bolt), resulting in sudden steering instability and abnormal front wheel movement. Vehicle handling became unpredictable and felt unsafe to control, creating risk of loss of steering control. I stopped driving immediately. There was no collision, curb strike, pothole, or road hazard at the time of the incident. No warning lights or messages appeared prior to the failure; it occurred suddenly without advance notice. Tesla Service inspected and confirmed the separation and missing fastener. Suspension components and the front subframe assembly were replaced —$4,400 out of pocket. Tesla documented they could not make a formal cause determination. The recovered bolt is intact and available for inspection upon request. Insurance also reviewed the incident and classified it as mechanical rather than collision-related. Because this involves a safety-critical steering/suspension fastener failure without warning, I am submitting this report for safety tracking. I am aware of similar owner reports describing suspension fastener or lateral link separation on this vehicle generation in case this reflects a broader pattern.
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed due to corrosion and water ingress affecting both the steering rack and the associated steering wiring harness. These components were replaced by Tesla and are no longer available for inspection. How was your safety or the safety of others put at risk? The steering system is a safety-critical component. Corrosion and water intrusion created a risk of reduced or sudden loss of steering assist while driving, which could lead to loss of vehicle control and increase the risk of a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed water ingress and corrosion affecting the steering rack and wiring harness and performed a full replacement of both components. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle and steering components were inspected by Tesla at a Tesla Service Center, which identified water ingress and corrosion as the cause of failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The vehicle displayed steering-related warning messages prior to repair, including reduced steering assist alerts, which prompted inspection by Tesla service. The warnings appeared shortly before the repair was performed.
#11715150 | STEERING | | N/A miles
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed due to corrosion and water ingress affecting both the steering rack and the associated steering wiring harness. These components were replaced by Tesla and are no longer available for inspection. How was your safety or the safety of others put at risk? The steering system is a safety-critical component. Corrosion and water intrusion created a risk of reduced or sudden loss of steering assist while driving, which could lead to loss of vehicle control and increase the risk of a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed water ingress and corrosion affecting the steering rack and wiring harness and performed a full replacement of both components. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle and steering components were inspected by Tesla at a Tesla Service Center, which identified water ingress and corrosion as the cause of failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The vehicle displayed steering-related warning messages prior to repair, including reduced steering assist alerts, which prompted inspection by Tesla service. The warnings appeared shortly before the repair was performed.

View all Forward Collision Avoidance Adaptive Cruise Control complaints →

Safety Rating for the 2019 TESLA MODEL 3

The 2019 TESLA MODEL 3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2019 TESLA MODEL 3

Tesla, Inc. has issued 26 technical service bulletins (TSBs) for the 2019 TESLA MODEL 3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Index390 — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Owners — EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

SB19-20-003-R3 — AIR BAGS

On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat electrical harness, causing the airbag indicator to display on the touchscreen.

Manual-5 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Manual-5 — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

SB-19-15-002 R1 — EQUIPMENT

Some Model 3 vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. Autopilot is designed to deactivate if errors occur, but as a precaution, Autopilot features have been disabled on all suspect vehicles until this bulletin has been performed.

SB-20-17-010 R1 — ELECTRICAL SYSTEM

On certain Model 3 vehicles, an open electrical circuit or short to ground near connectors X950 or X952 may display a restart alert on the touchscreen, or prevent the vehicle from starting altogether.

SB-19-20-003 R1 — ELECTRICAL SYSTEM

On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat harness, causing the airbag indicator to display on the touchscreen.

SB-19-20-003 R1 — AIR BAGS

On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat harness, causing the airbag indicator to display on the touchscreen.

SB-20-31-002 — EQUIPMENT ADAPTIVE/MOBILITY

On some Model 3 vehicles, the LH and/or RH rear damper top mount bolts were not fastened according to internal specifications and may create noise, vibration, and harshness.

Showing 10 of 26 technical service bulletins.

NHTSA Investigations for the 2019 TESLA MODEL 3

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TESLA MODEL 3

View all TESLA MODEL 3 model years →

Other TESLA Models

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