NHTSA Complaint #11717250 — 2019 TESLA MODEL 3

The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was parked, the rearview camera became inoperable while opening the trunk. The message “Camera Not Available” was displayed. The contact stated that the rearview camera functionality returned after opening and closing the trunk several times. The vehicle was taken to the dealer, where it was determined that the rearview camera wiring harness had failed and needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had previously been associated with a recall related to the failure; however, the dealer did not repair the vehicle under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 81,952.