NHTSA Complaint #11711977 — 2019 TESLA MODEL 3

Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Restraint System Limited Warranty. Known Defect: This repair is the subject of a specific Service Bulletin (RCM_a078), confirming it is a known manufacturing issue and not standard wear-and-tear. Safety Criticality: The SRS is a primary safety system. Forcing a customer to pay for a known defect on a life-saving system at such low mileage is inconsistent with Tesla’s safety mission. I have already paid the high invoice to ensure the vehicle was safe to drive. Tesla did not consider the goodwill repair request for known manufacturing defect that puts passenger at risk. Such safety related repair should be part of safety recalls.