2021 TESLA MODEL 3 Suspension Problems

11 NHTSA complaints on file

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Suspension Issues in the 2021 TESLA MODEL 3

11 suspension complaints have been filed with NHTSA for the 2021 TESLA MODEL 3. Of these, 2 involved a crash, 1 involved a fire, and 0 resulted in injury.

11
Complaints
2
Crashes
1
Fires
0
Injuries
1
Deaths

All Suspension Complaints

#11646236 |
Needs whole suspensions system fixed and is only 4 years old. Was told by the service center employee that other customers with the same year and model have had the same issue. Suspension has been noticeably affected for the past year (uneven tire wear so I had to get new tires and a bumpier ride), but just took it in today and had it officially diagnosed.
#11633279 |
My car experienced a problem with the control arms and based on my research this is a known problem with Tesla Model 3 yet a recall hasn’t been issued
#11617402 |
While driving, I started to hear a creaking sound while backing up and turning the wheel left. The sound became worse over the course of a few weeks. The steering also felt a little loose. I reached out to the manufacturer for a service appointment, and could only be scheduled about a month out. After a few weeks, while trying to parallel park, the car felt like a tire was stuck, or had a flat. I stopped the car to look at all of the tires and they looked fine. When I returned home, I tried to recreate the issue with my wife moving the car slowly from the driver seat while I looked at the wheels. As she turned and backed up, the creaking sound was very loud, but the tires looked fine. When she put the car in drive and began to pull back into the driveway, I...
#11609092 |
While getting a routine tire change, my mechanic alerted me to the fact that nuts were missing from the rear suspension on both sides. On one of them, the bolt had nearly slid out as a result, and could have been very dangerous as it did so. The tires had been rotated at this shop prior to this, and they had not noticed it. So the nuts must have loosened enough to fall out between 21,496 miles on 2/15/2023 and 26,278 miles on 6/16/2023. We never noticed anything out of the ordinary with regards to noise, vibration, or handling.
#11608657 | Crash
Without any warning from feel unstable, wobbly, or noisy, my car began pulling hard to the right as I was going straight on a small street. I was going about 10 m-15 miles an hour. My steering wheel did not respond to my efforts to straighten the vehicle and my brakes did not slow the car’s path. I was only stopped by two parked cars on the side of the road that I bounced off of. When I got out, bystanders pointed to the sheared tie rod on the front passenger side. The witnesses stated it was clear from their view that if I had been going faster on a wider street there would have been severe injury Instead of only three cars being damaged. My car was three years old and had passed its annual inspection one week before. The police were called twice but did not come within...
#11607565 |
The contact owns a 2021 Tesla Model 3. The contact stated while driving at an undisclosed speed the contact noticed a knocking sound coming from the suspension with no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed as the front suspension lateral link separated. The contact was informed that the front suspension lateral link needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,543.
#11572238 | Crash Fire 1 Death
Please note that the VIN I have used is not the VIN of the actual vehicle which is the subject of this complaint. There has been a fatal crash in San Diego. Here is a video of the aftermath. [XXX] I have taken stills from that video that show the Tesla wheel lying on the roadway well before the crash site and marks on the road that show the car slewed sideways after the wheel fell off and then crashed and burned incinerating the young driver. Photos are attached. You know full well that Tesla has defective suspensions. You have blood on your hands for failing to take action against Tesla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11516107 |
There is a recent recall for suspension related issues with this model. Recently there is a suspension related knocking sound coming from front drivers side area that seems suspension related. I am unable to schedule appt for inspection/ repairs due to another unrelated scheduled service. Tesla requires scheduling through the Tesla application and does not allow scheduling for service when another appointment is pending. I have no way to contact them directly. They have not responded to my concern through customer service app.
#11499966 |
The wheel control arm bolts that hold the wheel onto the vehicle slowly unscrewed until they fell out (x2 bolts per wheel). It is available for inspection upon request. If a disconnected fully inflated tire is sucked under the car at high speeds, it may potentially flip the vehicle, badly rupture the battery pack or the wheel may jettison from the vehicle onto surrounding vehicles. It is unknown what kind of damage or after-effect would take place if the battery were severely damaged by an inflated tire and rim. The problem was observed, documented and repaired by Tesla. The effects of the problem were only observed at 1 MPH. A recall of this specific issue was listed for other Model 3 2021 vehicles, but our vin # was not included in this recall, while it should have been. Tesla has inspected the vehicle one time and claim the vehicle is...
#11497987 |
Random "phantom braking" while using autopilot or cruise control. Causes the car to slam on brakes and has lost control once almost causing me to go off the road. Also, has brake-checked many cars that follow behind me while I'm using autopilot or cruise due to the phantom braking. Also Tesla Repair center in Chicago replaced my front bumper with a discolored front bumper that had the same issue of peeling on the inner edges of the bumper as the prior front bumper. When I brought up the issue to Tesla they said that was a manufacturing process issue due to the molding process of the bumpers and that is how they all are. If that is the case why change the bumper? Could have just told me that's how all the cars are and saved a lot of my time. Also, have had many repairs from Tesla that don't...
#11472802 |
Please note that I have used the VIN of a random Tesla Model 3 to submit this complaint since the number of the actual car is unavailable. There has been an incident on a motorway in Germany and a full video is available here. https://www.youtube.com/watch?v=oKcvLeMWp3c This is a single vehicle incident. The front RH wheel has simply fallen off. There is no other car involved. There are no air-bags deployed. How much more evidence do you require before you demand a recall? The suspensions are deadly fragile. I will make it simple for you. Watch THIS video https://www.youtube.com/watch?v=-fkpIvIeHhc Plenty more where that came from. https://www.youtube.com/watch?v=-fkpIvIeHhc Have a nice day. Keef

Other 2021 TESLA MODEL 3 Problem Areas

Forward Collision Avoidance Adaptive Cruise Control 275 complaints Forward Collision Avoidance Automatic Emergency Braking 225 complaints Service Brakes 123 complaints Vehicle Speed Control 119 complaints Unknown Or Other 89 complaints Forward Collision Avoidance Warnings 73 complaints Electrical System 58 complaints Visibilitywiper 28 complaints Steering 24 complaints Lane Departure Assist 18 complaints Power Train 16 complaints Structurebody 13 complaints Lane Departure Warning 12 complaints Seat Belts 11 complaints Exterior Lighting 8 complaints Air Bags 7 complaints Fuelpropulsion System 7 complaints Electrical Systemadasautonomousself Driving 6 complaints Seats 6 complaints Wheels 6 complaints Engine 5 complaints Back Over Prevention Rearview System Braking 3 complaints Back Over Prevention Sensing System Camera 3 complaints Back Over Prevention Warnings 3 complaints Electrical Systemadas 3 complaints Forward Collision Avoidance 3 complaints Lane Departure Blind Spot Detection 3 complaints Latcheslockslinkagesdoorslatchemergency Mechanical Release 3 complaints Electrical Systemhorn 2 complaints Latcheslockslinkageshoodlatch 2 complaints Tires 2 complaints Electrical Systembody Control Modulesoftware 1 complaint Electrical Systempropulsion Systeminverter 1 complaint Engine And Engine Cooling 1 complaint Firerelated 1 complaint Forward Collision Avoidance Adaptive Cruise Controlsoftware 1 complaint Forward Collision Avoidance Adaptive Cruise Controlsoftwaresignagesignal Recognition 1 complaint Forward Collision Avoidance Dynamic Brake Supportbrake Assist 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Steeringautomatedadaptive Steering 1 complaint Structure 1 complaint Structurebodydoorhandleexterior 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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