NHTSA Complaint #11516107 — 2021 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11516107
Vehicle	2021 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	April 4, 2023
Date Filed	April 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

There is a recent recall for suspension related issues with this model. Recently there is a suspension related knocking sound coming from front drivers side area that seems suspension related. I am unable to schedule appt for inspection/ repairs due to another unrelated scheduled service. Tesla requires scheduling through the Tesla application and does not allow scheduling for service when another appointment is pending. I have no way to contact them directly. They have not responded to my concern through customer service app.

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