2020 TESLA MODEL 3 Forward Collision Avoidance Adaptive Cruise Control Problems

102 NHTSA complaints on file

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All Forward Collision Avoidance Adaptive Cruise Control Complaints — Page 2

#11504325 |
On a recent trip, while using the adaptive cruise control on a divided, straight, flat four lane highway, the vehicle would randomly slam on the brakes for absolutly no reason, endangering us and other vehicles behind us, who were not expecting a random slam of the brakes. Driving conditions were ideal - sunny, excellent visibility and very low traffic. There were no oncoming or road-crossing vehicles and no vehicles in front of us on the divided highway to trigger the reaction. This happened 14 times over about 200 miles of driving on our return trip home and over 30 times on the trip out. On the outbound trip, I was using it on both the divided highway and sections where there was only one lane in each direction, so decided to just use the cruise control when there was a divided highway. This is a recent phenomenon, as cruise control...
#11498978 |
This vehicle has the phantom braking issue whether you are using adaptive cruise or autopilot, and has happened at least 15 times in the past two years. Because of the sudden braking, we almost had a collision with a semi-truck coming up behind us on I-5 heading south the last time and the driver thought I was brake-checking him, making him very angry and giving obscene gestures at us for it. We reported it to the Tesla service center, and they basically said it happens, and they disclosed it in the operator manual. That is unacceptable. This is very dangerous, and lives could be lost in the circumstance where someone is following close behind. Tesla basically is saying it can happen and there is no fix which absolutely unacceptable and this car is dangerous to drive.
#11498743 |
While using the autopilot function car unexpectedly brakes almost to a stop for no apparent reason. This happened in different driving conditions, day, night, other cars around and on empty roadways, both divided and connected two and four lane freeway and side highways. Brakes so hard that objects fly off the seat and cars traveling behind my vehicle have had to break themselves and or change lanes.
#11498445 |
Phantom braking: While in cruise or autopilot mode, it suddenly brakes on freeway without any obstacles observed.
#11495470 |
The contact owns a 2020 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle independently applied the brakes while driving at highway speeds. No warning lights were illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 25,000.
#11495336 |
Phantom braking issue. Cruise control set at 68mph. Medium freeway traffic at 7pm. Noticed disabled car ahead on the shoulder. No danger. As we approached the car, my car went into a panic stop as if it thought a collision was ahead. Car braked and skidded. I was able to regain control and accelerate and avoid a rear end collision. No waring or repair issues
#11494405 |
"Phantom braking" issue. When car is in autopilot or enhanced autopilot mode (an upgrade I purchased after I bought car), will brake suddenly and firmly at high speed for no apparent reason. Until September 2022 car would very occassionally brake too easily in autopilot mode (perhaps 3 times in two years), but it was not sufficiently forceful or frequent to cause alarm. However, on 9/26/22 and 9/30/22 during daytime driving car violently braked on highway at least 6 times over approx 500 miles of driving. Fortunately, these incidents caused no damage, collision, or injury. There was little additional traffic on the road at the time. However, items in car, and two cats in carriers on back seat were thrown forward and displaced, and the incidents were very frightening. When I realized this was happening in autopilot modes, I stopped using feature completely and have not since. At 11/19/22 service appt...
#11494222 |
When using autopilot cruise control, the car will brake hard for no apparent reason. I only use cruise control on limited access highways. When this happens, I immediately disengage cruise control and drive manually. This can happen at any time. I have driven the car cross country several times, driving all day. Some days it won’t happen at all, and on some days it can happen several times. I’m concerned that if someone is close behind me, they could hit me from behind. This has been happening for the past two years
#11493332 |
phantom braking/slowing. Also, please do what you can to stop deployment of FSD by the end of 2022. Not only is the car and drivers not ready for it, the infrastructure is not as well. In addition, the 100% reliance of cameras for auto aware CC and FSD is absolutely flawed. Tesla must add radar—better yet, LiDAR—to their vehicles irrespective of FSD but, absolutely for FSD if they insist on pushing it before drivers, infrastructure, and the vehicles are ready for it. My opinion, FSD should never be allowed on any vehicles—maybe by the 22nd century…
#11492151 |
Phantom braking when using cruise control. Happens practically daily, but most recently this morning at 9:25am.
#11491841 |
Traveling on a clear, dry highway on a sunny morning and once again the next day we experienced phantom braking. This occurred three times in two days. In all cases we were traveling at 75mph and were using the adaptive cruise control. In all cases there were reflections in the road from the heat mirage or from something far down the road. The car acted as if it saw something in the road and braked sharply. The driver had to accelerate to override the braking.
#11491689 |
This vehicle has frequent episodes of phantom braking at highway speeds. No obstacles, stop lights or other vehicles in proximity
#11491531 |
Last March we drove to Tampa Florida and on 3 occasions using cruse control the car came almost to a stop felt like I hit brakes very hard. each time we were in the middle of a highway with no cars around us. I called Tesla they said do report a bug. The weird thing is each time it was at dusk. I just read an article and thought to report it. I am not sure if Tesla reported it. It has not happened in the last 6 months but very scary when it happens.
#11491416 |
Phantom braking has occurred numerous times on cruise control. No cars or other objects nearby. Set up appointment with Dealer but the service dept said they are aware of the issue and at this time nothing can be done.
#11490999 |
While in cruise control the car baraked excessively on a straight 4 lane divided highway even though there was no other vehicles in front, to the side or coming on the opposite direction. This happened on 101 north of Paso Robles
#11489733 |
I had 2 incidents of "phantom braking" in the vehicle this past week. I was just in cruise control, and the roads were in good condition, visibility and skies were clear, there were no cars in front or behind me, and we were cruising about 70 mph. In 2 cases, the car just slowed by itself for a few seconds and then I disengaged the cruise control. In 1 other cases, the car made an abrupt braking from 70 to about 40 mph. I disengaged and then did not use cruise control any longer. I've been told by Tesla service that the car's "radar" feature was replaced/disengaged in lieu of Tesla Vision, which apparently is in "beta" phase. In any event, this should not be happening, especially in just basic cruise control under ideal road conditions.
#11489830 |
While driving on an open highway using the Tesla Auto Pilot (Adaptive Cruise Control, NOT Full Self Driving), we experienced 3 separate instances of unexpected braking. In each case, we were on flat terrain with no vehicles in front of us for hundreds of yards. The weather was sunny and warm with few clouds in the sky. We were driving westbound between 10am and 1pm at the time of the incidents. During the first incident, the vehicle began to brake sharply and violently enough to startle, awake and scare a sleeping adult passenger in the front passenger seat. From memory, the braking rapidly dropped our speed by 15-20 mph. Thinking it was a simple glitch, I attempted to re-engage the system two more times and the same type of behavior occurred each time. I drove the remaining hours of our drive without engaging Auto Pilot. After researching the issue following...
#11489164 |
Car randomly apply brakes when no obstacle present while Auto Pilot is engaged. Also gives a lot of false collision warnings.
#11488872 |
Driving on cruise control (not autopilot), in the following conditions: on an interstate highway with all lanes in the traveling direction clear, no obstructions and no traffic to the front or to either side of the car, on a straight road with no bridge or on or off ramp in front of the car, daylight and no rain or or other participation, the car can unexpectedly and without warning aggressively brake. If the driver does not immediately regain control of the speed (by pressing the accelerator, or turning off the cruise control) the braking has caused the speed of the car to go from 75mph to 30mph. Unlike other Tesla accident avoidance features, the braking occurs with no indication that an obstruction is being avoided. I have owned the car since it was new and until Saturday 8 October 2022, the adaptive cruise control worked as expected. Since that Saturday...
#11487981 |
The contact owns a 2020 Tesla Model 3. The contact stated while driving 75 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that a technician would inspect the vehicle at the residence. The failure mileage was 26,498.
#11487926 |
Autopilot has repeatedly slowed down very quickly and suddenly on multiple occasions over the past year for no reason on a completely clear road. It’s the same “phantom braking” issue as described in this article: https://www.cbsnews.com/news/tesla-phantom-braking-nhtsa-750-complaints/
#11485749 |
I was driving on a deserted highway on Interstate 395 heading from LA to Mammoth Lakes. There were no cars behind or in front of us. I first put the Tesla into Auto Steering mode, and things were fine for a while. Then I experienced "phantom braking" with no warning. The car started to brake on its own, and then I disengaged auto steer and drove manually. About 30 minutes later, I put the car into simple "cruise control" and things were fine for a while. Then again with no warning, the car started to hit the brakes. I disengaged the cruise control and took over again. In both cases, there was nothing around us. The weather was clear and sunny. This shouldn't be happening. There was a recent Tesla software update where Tesla apparently discontinued its use of 'radar" for the auto steer and is only relying on the...
#11480428 |
The car has randomly braked multiple times, for no reason at all. Maybe shadows or mirages?
#11476066 |
On or about June 15, while driving my TeslaI received a notification from my Tesla that the automatic Emergency Braking was disabled. There were also notifications that Autosteer was unavailable, and so was cruise control. I made an appointment with a Tesla repair center for repairs to the car under warranty. My initial appointment was postponed to enable remote diagnosis. On July 6 I brought my car to a Tesla repair center. After looking at my car, Tesla informed me that the car had no then current alerts or faults. They "were able to confirm this is known firmware characteristic. Tesla is working to to resolve this in a future firmware update." It's not clear to me what they are saying and whether this was a false positive from the firmware error reporting system or a transient fault that they could not reproduce. In any event, the fault reporting and...
#11472462 |
Cars computer froze and I was stuck in cruise control. Hitting the brake would not disengage. Pressing up on the stalk would not disengage. I could manually slow/accelerate the car with the brake/accelerator but after letting off the car would continue on at that speed while everything else remains frozen. No turning signal function. I was afraid to attempt to stop the car fully as it would not disengage. Screen eventually went black and reset after what felt like forever. Functions returned to normal.
#11470987 | Crash
The Tesla lane assist and adaptive cruise control failed while I was driving on the highway (I-295 in DC). I have not paid for the full self driving, so I was using the autopilot every Model 3 uses by default. The car skidded into the barrier on the side of the highway and tore up the back left tire and scraped the car. Autopilot was engaged but the car didn’t slow into the turn. I started to slow it down manually by down clicking the knob on the steering wheel, but it lost control even though autopilot was on the entire time. I’ve driven on autopilot on that highway hundreds of times. Autopilot always slows down on its own going into a turn. I was paying attention and am a very attentive driver. But autopilot normally would never have a problem with a turn like that, so I didn’t want...
#11470734 |
On 6/18/2022, nearly all visual based safety and convenience features of my car ceased to function randomly. I was given errors/warnings on the screen that cruise ("autopilot") control was unavailable and that automatic emergency braking was unavailable. I drove the vehicle manually to my destination, and after sitting overnight, it magically all worked again. Software on the car at the time was 2022.16.1.1. I am filing this compliant because since obtaining this vehicle in March of 2022, the "autopilot" system has been a constant area of concern. Tesla really needs to get this system working, or perhaps be forced to reduce its functionality (like just have a normal speed based cruise?) until its ready.
#11468878 |
Autopilot regularly will panic brake (phantom brake) it also will often randomly change the set cruise control speed from 70 to 35 or from 75 to 35. This is a dangerous system that should not be allowed on the road.
#11467640 |
The car suddenly brakes when the accommodative cruise control or full automatic driving is engaged. This happens at random times when driving on the highway. The braking is sudden and severe requiring driver intervention. Only happens with cruise control or full auto. Has happened several times since the car was purchased.
#11466027 |
"Phantom braking" issue is very real and very dangerous on my vehicle. Problem occurs while operating the car with Autopilot engaged such that the adaptive cruise control is in operation. Problem happens with or without also having the auto-steer function engaged. Problem is that the vehicle will suddenly, very unexpectedly slam on the brakes. This can cause the driver of the vehicle to go into panic mode and for obvious reasons is also very dangerous for vehicles that are following the malfunctioning Tesla. Sometimes, this sudden, hard braking occurs when a vehicle coming toward the Tesla makes a left turn in front of the Tesla at a VERY far away and VERY safe distance - so safe that the driver of the Tesla is caught completely off guard when the Tesla decides to slam on the brakes. And cars behind the Tesla are also caught off guard. Other times, this...
#11465370 |
When using the adaptive cruise control phantom breaking occurs. This is extremely dangerous because at times cruise is set to 60-75 mph and car will randomly hard brake. If someone was following me this could definitely cause an accident. It’s also so abrupt that it jolts your body forward. I have not taken the car to any service center to reproduce. There are no warnings, no indications of anything visually on the screen that the car would see to cause the breaking. There is also one spot on my route it consistently does this on. This issue has been occurring since early 2021. I take the same route daily for school drop off purposes. It’s a 45mi trip one way. The issue will consistently occur at least twice one way on the trip if I’m using the adaptive cruise system. I do not use auto pilot only the cruise.
#11465163 |
The car exceeds the speed limit with adaptive cruise control/autopilot, despite all the available settings being set to strictly obey the speed limit. Driving on the highway in a 60mph zone enabling autopilot will set the speed to 60mph, as expected. If the speed limit increases, the car will change to the new speed limit, e.g. 70mph. Now, if the speed limit drops back down to 60, the car will NOT slow to 60, although the correct speed limit is displayed. Also happens on streets.
#11461057 |
Sporadically when driving at highway speeds, car will experience an error. Steering assist IMMEDIATELY decreases (wheel harder to turn), cruise control (if enabled) will disengage, and following Error codes appear on flatscreen : - Vehicle Hold Feature Unavailable - Tire Pressure Monitor System Fault - Automatic Emergency Braking Disabled - ABS (Anti-lock brakes) disabled - Regenerative Brakes Disabled - Steering assist reduced - Traction control disabled Unsure of which component is at fault. Tesla Service center (Norfolk VA) has pushed off appointment for more than 30 days but has acknowledged that there is an issue. SAFETY: Loss of ABS is a major safety risk to occupants. Loss of steering assist also puts driver and others at risk due to increased steering effort. Loss loss of regenerative braking also a safety risk due to the instantaneous change of vehicle braking behavior when regenerative braking switches off.
#11460984 |
Shift stalk also serves as fsd disengagement- to Shift into reverse with a regular car, it’s a very explicit mechanical shift with either the manual or automatic gear box. So consider this scenario where I nearly back crashed into the car behind me. In fsd, it can be disengaged either by 1) braking, (2) breaking torque with the steering wheel or (3) lifting the gear selector stick. So, I arrive at a stop light, I brake because fsd driving is producing an alarm that it came too close to the car in front of me (not me, fsd too close). Being human and not realizing that fsd disengaged when I hit the brake, a then lifted the shift stalk to disengage fsd to get it to shut up with the alarm. Actually what this did was shift me into reverse. Light turns green, I step on the accelerator and I...
#11458880 |
Car engages self breaking while on autopilot without any particular reason. Repeated brhavior happened and almost caused rear end collision.
#11458557 |
I was traveling on the 91 freeway headed west in corona, ca. I was in the fastrak lane approaching an overpass. I was using the cruise control option and going about 73 mph when out of nowhere my vehicle acted as if someone slammed on the brakes. We were moving with the flow of traffic and luckily I had my foot resting over the gas pedal so I immediately pushed down to override the system. The car behind us had to change lanes to avoid hitting us.
#11453749 |
My Tesla Model 3 is equipped with standard auto pilot (no full-self driving) and traffic aware cruise control (TACC or otherwise known as adaptive cruise control). While engaged, I experience, on average, per 60-mile trip a minimum of 1 phantom braking event. Note this is not on residential, county or state roads, this is on divided highways. The vehicle will slam on the brakes for no reason and will at times activate the forward collision warning system. It's so bad I've disabled many of the safety systems for fear I will cause an accident. Traffic aware cruise control on a two lane road (this does not steer or lane center the vehicle), is unusable because it constantly brakes for oncoming traffic in other lanes, or aggressively brakes for vehicles turning in front of you, even with plenty of distance to clear. The system will even continue to brake, after the...
#11453187 |
There is a complete failure of the Autopilot (cruise control) feature and sudden braking when using. There is an extreme risk to personal safety when using this feature. On several occasions, I have been using this feature on the highway while going the posted speed limit of 65 or 70 mph. Suddenly, the vehicle will decelerate aggressively and violently causing any vehicles behind me to slam on their brakes to avoid a collision. This feature of the vehicle is not recognizing road signs, or other inanimate objects, correctly and mistakes them for some hazard that requires braking. Very dangerous.
#11453079 |
During regular driving at highway speeds, and using Adaptive Cruise control and auto steer feature, The car would suddenly brake substantially for no reason. There was no object or anything that In the road. If there was a car traveling behind me closely a sever accident could have happened. This has happened on more than 10 occasions since owning the car in 2020 new from Manufacturer.
#11452831 |
In numerous instances since the vehicle was purchased in December 2019 and with all software versions to date, the vehicle has suddenly and with no warning or reason rapidly and forcefully applied the brakes while adaptive cruise control was set. This has happened on four lane interstates at speeds between 65 and 78mph and on two lane highways in both day and night. The "phantom braking" is worst on two lane highways and makes the use of cruise control at night on a two lane highway nearly impossible to use due to the frequency of occurrences. This braking has nearly caused accidents and has resulted in my wife's neck aching due to the unexpected and forceful application of the brakes.
#11452379 |
On to different occasions while vehicle was in Enhanced Autopilot the car braked hard for no apparent reason. If another car had been close behind it might have hit me. Problem has not been confirmed by a service center or the dealer, nor has the vehicle been inspected by anyone. The described actions happened in a construction area on highway I-25, both northbound and southbound. Problem appears to occur at off ramps.
#11452440 |
My car has experienced phantom braking for no apparent reason when on cruise control or auto pilot. Tesla claims to have to looked at the cars programming remotely and found no problem. I took the car to a Tesla dealer for a seat belt recall and asked them to also repair the phantom breaking. Again they said that they found nothing wrong with the car.
#11452444 |
late November of 2021, sunny weather, dry pavement. I was driving with Auto pilot (auto aware cruise control) on a 2-lane highway in rural MN. No traffic, I came upon a shadow cast by trees across the highway and the car suddenly braked. Later that same day, I was driving on a 4-lane expressway in a rural area—again with CC on. I was approaching an overpass that cast a shadow onto the roadway and the car suddenly braked. In both cases the car did not come to a complete stop but significant reduction in speed. Luckily in both cases no one was following close behind me. I have no interest in FSD and don’t agree with it as our highway/roadway infrastructure is a long way off from being ready. However, cruise control should be solid and I am now wary of using it and am tense under same conditions—I can’t...
#11452574 |
Phantom braking can occur when vehicles are passing at night and during the day for no reason. There is no adequate control to enable the windshield wipers. Many menus to access the wiper controls. Not safe
#11452615 |
The car braked from 65 mph to 35 mph with no obstructing traffic, the car has done similar things on many occasions however. On the occasion of the most recent occurrence, I noticed that the car indicated a change in the posted maximum speed for that location from 65 mph (normal highway speed) to 35 mph, at which time it began slowing to the erroneous 35 mph limit. There was no reason for the change in speed, as there was no posting, construction or traffic.
#11451717 |
Countless times, while driving on a two lane highway at speeds from 45-70 mph while on adaptive cruise control, the car unexpectedly braked when a vehicle was in the oncoming lane. This became so much of a problem that I needed to keep my foot on the accelerator if there was a car or truck in the other lane. It was dangerous because a car following me could have run into me or I could have skidded on ice. This has been happening for about a week. I think it is called phantom braking.
#11451351 |
Car will brake without any warning and with not reason to brake. Many complaints I’ve read online call this phantom braking. It has happened over ten times now and can be extremely dangerous as it will brake the car almost instantly and I have almost been rear ended because of it. Only matter of time before this happens and it results in a wreck.
#11450210 |
Emergency braking kicks in at times when there's an oncoming vehicle in the opposite lane. It happens on straight roads in normal traffic when the oncoming vehicle is maintaining it's lane. The car will suddenly slam on the brakes when there's no chance of a collision. Afraid of getting rear ended, I avoid using the cruise control and "autopilot" due to this erratic behavior.
#11449946 |
Vehicle approached an upward slope which triggered a forward collision warning and (unsafe) emergency braking.
#11443645 |
Using either cruise control or Full Self Driving mode, driving on divided highway, experienced sudden hard braking not due to any highway obstruction, road hazard, other vehicle, or weather. Without warning car dropped out of assisted control and abruptly applied brakes. This happened yesterday at 2:10 pm, 2:53 pm and 3:01 pm.

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