NHTSA Complaint #11452831 — 2020 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11452831
Vehicle 2020 TESLA MODEL 3
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

In numerous instances since the vehicle was purchased in December 2019 and with all software versions to date, the vehicle has suddenly and with no warning or reason rapidly and forcefully applied the brakes while adaptive cruise control was set. This has happened on four lane interstates at speeds between 65 and 78mph and on two lane highways in both day and night. The "phantom braking" is worst on two lane highways and makes the use of cruise control at night on a two lane highway nearly impossible to use due to the frequency of occurrences. This braking has nearly caused accidents and has resulted in my wife's neck aching due to the unexpected and forceful application of the brakes.

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