NHTSA Complaint #11472462 — 2020 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11472462
Vehicle	2020 TESLA MODEL 3
Component	SERVICE BRAKES
Date of Incident	July 5, 2022
Date Filed	July 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Cars computer froze and I was stuck in cruise control. Hitting the brake would not disengage. Pressing up on the stalk would not disengage. I could manually slow/accelerate the car with the brake/accelerator but after letting off the car would continue on at that speed while everything else remains frozen. No turning signal function. I was afraid to attempt to stop the car fully as it would not disengage. Screen eventually went black and reset after what felt like forever. Functions returned to normal.

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