2018 RAM 3500 Forward Collision Avoidance Automatic Emergency Braking Problems

39 NHTSA complaints on file

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Forward Collision Avoidance Automatic Emergency Braking Issues in the 2018 RAM 3500

39 forward collision avoidance automatic emergency braking complaints have been filed with NHTSA for the 2018 RAM 3500. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

39
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Automatic Emergency Braking Complaints

#11710374 |
Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.
#11709229 |
My vehicle is included in safety recall 24V-896 for a defective HCU (Hydraulic Control Unit). I have contacted the dealership multiple times, but the replacement part is never available. This recall affects critical safety systems including ABS and Electronic Stability Control. Despite being a safety recall, there is no estimated timeline for repair due to part unavailability. I am concerned about driving a vehicle with an unresolved safety defect. The manufacturer has been unable to provide the recall repair for an extended period.
#11670934 |
I have not been involved in an accident yet. You can’t drive the truck because the warning goes every 2 minutes. The brake hydraulic control unit has failed and they will not fix the truck. I can’t pull my camper. I have at least 6 hours on the phone with Ram and they say there is nothing they can do. The dealer ship says they have the part that is on the truck now, but Ram will not allow them to install it. It’s not the new part. Mean while my truck is useless until they fix it. They have been aware of this issue since 2017 and they still do not have a replacement part. The right thing for them to do is put the they have on hand on it so I can a least drive the truck. The truck has 90k miles on it. The vin #...
#11663258 |
This recall notice, was first identified in September or October, with the Official Communication issued in November of 2024. How long am I, or anyone expected to endure the nuances of this recall. We are well beyond 6 months now with no remedy, and it does not appear as if RAM\Stellantis is concerned with a fix. They've sent a disclaimer notice, but what is the resolve to a vehicle I purchased and continue to make a monthly payment towards - but you are basically telling me don't drive. Alternatively, dealership service advisors call me every six weeks to come in for a diagnostic ( not free of course ) only to say well it is related to the HCU so there isn't anything we can do right now. When\If I drive my vehicle I have to listen to a buckle your seatbelt type of alarm the entire drive. Its not...
#11651250 |
Related to the known HCU failure on these vehicles. My first submitted complaint was on Oct 22, 2022 and this issue is still not resolved. I received a letter in mail on January 21st of this year stating that a recall was finally underway. Now it's late March and everyone's standard response is "No Remedy Yet". The remedy is actually installing HCU part number 68143491AB which replaces the corrupt factory installed part 6814391AA. These parts are readily available online so why can't factory service centers begin replacing these failed HCU's. This complaint is filed due to my belief that this dangerous safety issue is not being resolved in a reasonable, timely manner. Not even close.
#11625291 |
Abs braking system not working per dash lights Safety is un sure due to not knowing It is always on the dash as a problem that needs to be fixed or inspected It started 2 months ago an can’t be reset.todays date 11/14/2024
#11623075 |
Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are...
#11622849 |
Warning lights for the ABS and the Electronic Brake System illuminated while driving, stating the systems must be serviced. The Cruise Control would either turn off or become nonfunctional. The tone would sound and the warning lights would illuminate. I took the truck in to the dealership after it happened but the lights would not come on while I was there. The dealership told me they could do nothing about it. After that, the tone began to sound and the lights came on again. We finally made it to the dealership when they could see the warnings. The service technician inspected the ABS and found that the ABS HCU had shorted internally. Further inspection found the ABS Module also shorted internally. Two trips were made to the dealership because the dealership did not have the parts in stock. This occurred at the same time as the cyberattacks which affected parts...
#11617241 |
I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!
#11612729 |
ABS/ HCU ISSUES- BLINKING LIGHTS, Hendrick Dodge service in Cary, NC has the 2018 Dodge Ram 3500 in for service to replace the draglink that was another recall for 2nd time to replace the draglink this time. I know there is class action lawsuit 2023 file against FCA on the ABS modules and HCU's for 2017 &2018 ram 2500 and 3500 trucks.
#11606130 |
The ABS light intermittently comes on/off. It pops up while driving, but goes away. Sometimes it goes on/off several times on short drives. I need to know if this is going to lead to an all out failure of the braking system or something else. I confirmed with the dealer, where I purchased the truck, that it's a known issue and the part is on national backorder. Based on my research, this appears to be a common issue with Dodge Ram trucks built between 2017 and 2021. I need to know what my options are since I plan to purchase the needed part(s) at my expense since my family's safety is at risk.
#11599873 |
Pulling a travel trailer in the mountains on vacation this month my Service ABS light started coming on and off intermittently and the alarm would sound each time. Each time my cruse control would turn off and I wasn't sure if my emergency ABS brakes were going to work, or not, if I needed them to pulling my trailer with my wife in the truck. I was 1,500 mile away from home and this created a stressful circumstance for me the rest of the trip. Upon arriving home, I discovered on the web that this is a know problem with Dodge RAMs of this year model. I also saw recall notices associated with 2018 models, just one year younger than mine with the exact same symptoms. Obviously, this problem didn't get fixed for the 2018 model year. I am quite concerned that my truck may not be safe and the...
#11592595 |
1. "Service ABS soon" and Service Electronic System soon warning light and alarm occurs at random times. Failure code C0020-01. 2. Unsure if the braking system will actually work when needed. This vehicle is used to tow large heavy trailers and I just don't trust the breaks. 3. Took it to a repair shop since my warranty has expired. 4. No warning prior to failure. Failure occurred Jan 2024.
#11588771 |
ABS,brake system came on first time on or about july 8th or so,in bad weather, hard rain had to come to sudden stop and lost control wheels locked up. But no harm done just nerves Dealer said bad control unit antilock brake system and replaced hydraulic brake part at 18386 miles, all good since. now its back same thing now there is 32210 miles on truck and same thing now ,abs brake system. Trackion control They said internal failure of unit the first time . Now we have to start all over again with the risk of braking safety at 32210 miles on Ram
#11582242 |
Abs warning light indicator is on. Dealership says abs module and pump have to be replaced, but parts are not available. I've been waiting since Nov of 2023.
#11578491 |
ABS, Cruise Control and Traction control warning lights constantly flash on dash informing me that they are disabled. Dealer is saying that Ram canceled their part order for the ABS module part number 68347098AC needed to do the repair with an estimated 1 year date before it is available. Truck is unsafe to drive due to ABS and traction control being inoperable and was warned I may be liable if I choose to drive it and an accident were to happen.
#11577543 |
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.
#11572595 |
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
#11567602 |
3 yrs ago, took to dealership for light for electronic brake module, was told that the part was on backorder. Picked up truck and was told that they would let us know when part came in, have called and spoken to at least 11 different service reps and a managers (Dodge as well) over the last 3 years. They close the tickets after a certain amount of time and you have to explain yourself over and over and get the same answer, the part is on national backorder. Our warranty expired 10/2023, there is still no recall on our truck but other truck have a recall. I have tried and called the 1-800 number to get help with this matter and still we have a vehicle that we may cause injury to us or others. Please help!
#11563354 |
From what I understand these Ram Pickups have numerous problems with the ABS module and HCU unit going out and our truck has had the same problem we had to replace the HCU unit at only 10876 miles on November 4. 2020 and now we have had the ABS warning lights coming on and took to dealer on 10/11/23 with only 22287 miles and they say we need a ABS module, we are told this part 68347098AB is on back order and as of January we still have not received it and now dealer is telling us they came out with new part number. For ram not to be able to provide parts to fix their defective braking system parts is a safety issue and Ram should make this an urgent recall issue and pay for the replacement. You cannot find the part anywhere and Ram Truck owners are having...
#11557674 |
Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!
#11555091 |
Anti-Lock Braking system and Electronic Braking system, service system warning come on and off randomly all the time. When this happens, cruise control does not work. Had it replaced at the dealership once and It started doing the same thing. Took it back and they said they didn’t know what was wrong with it And that they didn’t want me thinking they didn’t want to do warranty work. The warnings were coming on and off more frequent. Don’t know what to do. Do you have any suggestions? This is a safety concern for me.
#11551695 |
The ABS and traction control lights come on intermittinly.code c0020-01 for pump motor control was the diagnosis.This truck has a total of 8211 miles.
#11549211 |
ABS PUMP WENT OUT AND THE ABS AND THE TRACTION CONTROL DOES NOT WORK. WE HAVE CHNAGED THE SENSORS ON THE WHEELS. THE PART IS ON BACKORDER AND IS HARD TO GET.
#11544822 |
Abs light service system
#11541210 |
The service ABS braking system warning flashes on with a chime frequently when driving. This started 3 weeks ago. According to the Ram Forums this is a common problem with 2018 trucks. My truck is a 2018 with 352623 miles on it and according to the Dick Hannah dealership a part that is out of warranty. There is no replacement part since the original inventory was all pulled back from the dealerships to the manufacturer due to the incidences of failure. This information was given to me by the Dick Hannah parts manager. He said a newer more reliable version of the brake module is being built but replacements are not expected for at least 4 months. Ram knows the part is and was defective, i am out of warranty and have a dangerous truck to drive for the next 4 to 5 months then a estimated $1500 repair bill....
#11536726 |
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
#11535183 |
ABS Pump motor control - General electrical failure that causes the warning lights on the dash to illuminate and an audible chime. Occurring sometimes several times in a row, which distracts operator from safe operation of the vehicle with flashing dash warning lights and audible chimes, affecting in the operation of ABS SYSTEM if required for safe emergency stopping in an emergency situation. Yes the problem has been diagnosed by a dealer ECU: ABS, CODE: C0020-01, DESC: ABS Pump Motor Control- General Electrical Failure The Manufacturer has and is aware of the batch of failed components as per various website forums. And dealer says the components for repair are unavailable for sometime. Uncertain exactly when warning lights started to flash generally, October 2022
#11534936 |
ABS and Traction control lights on. ABS Code C0020-01 ABS pump motor general electrical failure. See you recently posted some information regarding 2017-18 Ram 2500 -3500 trucks. Lots of complaints on Ram Truck forums. Lots of problems with HCU and ABS Contollers. SHOULD BE A RECALL. No braking problems...(yet)
#11534356 |
HCU module failed. ABS module failed.
#11533301 |
ABS System flashes on and off that it needs to be serviced, also cruis control doesn’t work. Took it to dealer to get it diagnosed. Dealer says the HCU needs to be replaced and the ABS pump needs to be replaced and also that cause the brakes and rotors to wear out and they need to be replaced too.
#11530238 |
Vehicle is presently throw an error for ABS HCU failures. There is not presently a recall but it is effecting all 2017-2018 RAM 2500-3500s. My has occurred and dealer confirmed but parts are not available for fixing. Vehicle is not safe to perform daily functions it was purchased for such as towing.
#11519493 |
The ABS/HCU module failed. I had to replace on 05/14/2021. At the time of replacement, I was unaware the NHTSA launched an investigation October of 2022. At this present moment, I am faced with replacing the ABS/HCU module again. The cruise control does not work and the traction and ABS lights are on again.
#11513601 |
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
#11513011 |
The ABS system activates intermittently, causing random braking or unable to break. Took to the RAM dealership to be told the ABS hydraulic control unit 68143491AB needs to be replaced but it is on back order until August.
#11507877 |
Hydraulic Control Unit failure on the automatic braking system. C0020-01 ABS pump motor control general electrical failure Failed at 38,000 miles I've contacted many dealers to find that parts are not available ABS and traction control light on all the time now
#11497973 |
ABS Module Failure, This has been a re-occurring issue that nearly caused an accident. The abs and traction control lights come on intermittently and disables the ABS/traction control emergency braking system. The issue has existed for 2 months, the dealer tells me it needs a new control module which is not available till some time in 2023. There advise was watch my following distance and maintain lower speeds. Unfortunately yesterday the light came on and stayed on for 50 miles plus, due to an accident on the highway all traffic had to stop quickly, when i applied heavy braking my wheels locked up and the truck started to slide sideways, i was able manually get control by fluffing the brakes but had i panicked i would have had a collision. when i got the truck to a full stop i was inches from a small compact car. There's no way...
#11497399 |
ABS brake failure--per notes on repair order "ABS & traction lights on...SOP, Internal failure, test & replaced ABS HCM -- initially diagnosed & fixd was "control an 0803503, ?part #68143491-AA" completed under warrenty @24,238 miles 10/13/2020. ABS brake failure--per notes on service order "c/s ABS light is back on. Verified concern, traced to faulty HCU (ordered on backorder)Now requires ABS HCU (hydro control unit not module) #68143491AA $317.99 plus brakefluid & labor. This episode occurred 8/10/2022, unable to get into shop until 8/23/2022 due dealership service appointment availabiity, milage 36,372. ram service dealer says different part needs fixed than previously but it appears the same part number? Both times when no ABS thenunable to use cruise control--long hauling trips not possible with this essentially new vehicle due to brake failure & no cruise control. At this time still no part available--date for availability keeps getting extended. Initiall told mid-Sept, then...
#11464183 |
ABS and Traction control pump system electrical failure. Went to a Dodge Dealer and had the system read due to light coming on and off. Originally started around 38,000 miles on the truck. A code came up C0020-01. ABS pump motor control electrical failure. Researched on the net. Seems to be a big issue from 2013 on up on trucks. Chaffing wires? Pump failure? Dealer said the ABS Pump could Possibly be bad. Wondering if there is a safety Recall or will have one. I have my truck scheduled for repair next week. Estimated cost of $700.00 according to service department.

Other 2018 RAM 3500 Problem Areas

Service Brakes 466 complaints Electrical System 127 complaints Service Brakes Hydraulic 96 complaints Vehicle Speed Control 95 complaints Steering 31 complaints Unknown Or Other 28 complaints Wheels 23 complaints Forward Collision Avoidance Adaptive Cruise Control 22 complaints Service Brakes Airantilockabs Warning Light 19 complaints Power Train 18 complaints Engine 15 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 11 complaints Suspension 10 complaints Vehicle Speed Controlcruise Control 7 complaints Fuelpropulsion System 6 complaints Tires 6 complaints Air Bags 5 complaints Electronic Stability Control Esc 4 complaints Tirestreadbelt 4 complaints Traction Control System 3 complaints Visibilitywiper 3 complaints Back Over Prevention Warnings 2 complaints Electrical Systeminstrument Panelspeedometerodometer 2 complaints Seats 2 complaints Service Brakes Airantilockcontrol Unitmodule 2 complaints Structurebody 2 complaints Back Over Prevention 1 complaint Electrical System Integrated Trailer Brake Control 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasoline 1 complaint Parking Brake 1 complaint Power Trainaxle Assembly 1 complaint Seat Belts 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicpower Assistelectriccontrol Module 1 complaint Steeringlinkagesdraglinkconnection 1 complaint Wheelshub 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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