NHTSA Complaint #11541210 — 2018 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11541210
Vehicle 2018 RAM 3500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The service ABS braking system warning flashes on with a chime frequently when driving. This started 3 weeks ago. According to the Ram Forums this is a common problem with 2018 trucks. My truck is a 2018 with 352623 miles on it and according to the Dick Hannah dealership a part that is out of warranty. There is no replacement part since the original inventory was all pulled back from the dealerships to the manufacturer due to the incidences of failure. This information was given to me by the Dick Hannah parts manager. He said a newer more reliable version of the brake module is being built but replacements are not expected for at least 4 months. Ram knows the part is and was defective, i am out of warranty and have a dangerous truck to drive for the next 4 to 5 months then a estimated $1500 repair bill. I want Ram to pay for this and to expedite the replacement parts and the NHTSA to do their job and serve us the consumer instead of the manufacturer. I am seeking legal recourse too. I attached the repair code report derived from my Blue Driver code reader tool.

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