NHTSA Complaint #11717068 — 2018 RAM 3500

The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the check engine and ABS warning lights illuminated. In addition, after the ABS warning light illuminated, the cruise control and the traction control failed to function as needed. The vehicle was taken to the dealer. The dealer informed the contact that the part was available at the dealer; however, the manufacturer refused to pay for the recall repair. Most recently, the traction control failed to function as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.